Several items were damaged during the move, and instead of informing me, the movers attempted to hide the damage while they were still onsite. There was also damage done to walls and doorframes, and my functional trainer was assembled incorrectly afterward. In addition, the move took 9 hours for a 2-bedroom townhouse and one functional trainer, which seemed excessive. Since the move, I’ve attempted to contact the company multiple times regarding additional damage that was discovered later, but I have yet to receive any response.
Mountain Movers LLC.
- 1,554 hires
- Based in Blue Island, IL
- 8 years in business
- 4 employees
- Background checked
About Mountain Movers LLC.
Mountain Movers has been proudly serving customers for 8 years, taking on the tough jobs others turn down. With our small, dedicated team of four, we specialize in careful, reliable moving services, including pianos, furniture, and hot tubs. We’re known for seeing every job through to completion, no matter how challenging, and our reviews reflect our commitment to genuine customer satisfaction. Your estimate already includes our default movers protection coverage. Without purchasing additional coverage, any item lost or damaged during the move is compensated at $0.30 per pound per article as part of our standard relocation package. If you’ve got a move that feels “impossible,” reach out today and let Mountain Movers help you get it done safely and efficiently.
Reviews
We loved EVERYTHING about them. They filled a gap during the holiday when another service kept making promises of delivery, but never showed up. Kelli at Mountain was very responsive to our need and worked with me to get the job done. He communicate
They were all of the ABOVE! Excellent crew and very nice!! Highly recommend!
5 stars! Great guys, very professional, on time They moved the heavy treadmill upstairs so easily and assembled it quickly! We will definitely use them again! Thanks for a great job!
I contacted Mountain Movers on a Friday to move and assemble a treadmill (approximately 150lbs). We scheduled for them to come on the following Monday. They arrived on time, moved the treadmill with care, and assembled it accurately and timely. I would definitely recommend them and would work with them again for future jobs!
Assembled basketball hoop. Will definitely use them again!
Great job and it wasn’t an easy task, but I appreciate the effort and getting it done on short notice!
Great experience and communication. Quality of work was great too.
The team was beyond awesome as they picked up my gym equipment and arrived on time. They were able to put everything together rather quickly and walked me through everything at the end. Would highly recommend!
They were great! Not only did they come quickly but they were so professional and did the job right. Will use them again! Carried the tread down and assembled!