Moving In Made EZ With 02840 llc.

Jim C.Jan 2024

Never showed for the appointment. Obviously doesn’t respect the customer. Completely unacceptable.

Teamare C.Oct 2020

Michele (with one L), would do well to pay attention to details. First, spell her client’s name correctly. That would be polite. And it would serve her right, to listen to what the client asked for. She did not. She failed to ask me what I liked. The service that she delivered fell quite short of expectations. I asked her to help me choose a paint color for my front door and trim around the door. She proceeded to give me a list of suggestions, without a definitive solution. For example, she suggested to change lights, without providing an alternative product picture or description. Simply change lights. After stating that she has been declared by others as a color genius. She suggested a paint color that I greatly dislike, because she did not ask me what I might like. And only suggested another paint color in the same color family. And ignored my question about the trim, which was my main reason for seeking an expert. She billed me 5 hours, for a brief phone call, a few emails and texts, a vague list of suggestions, leaving out product information for replacements or upgrades. And an unsatisfactory color. And no mention of the trim, no suggestion. Nonetheless, I am disappointed in my experience. And would NOT recommend Michele, with one L.

Pamela D.Feb 2018

Very professional and fun to work with. Thank you.

Mr. G.Oct 2017

Michele has a lot of energy and ideas. She's clearly creative and experienced. She came to our house to meet her, actually bringing a contractor -- as she said it was important for her to be there when we talked with the contractor. So, Michele was prompt, responsive, proactive. Michele has SO much energy that she's quite the talker, more so than a listener. And she fills in any empty talk time with stories of what she did in HER house, or about nearby clients or even about a snow storm she recalls in the area. Still, we thought Michele might do a good job for us, though we had some concerns that she might drive the ultimate contractor crazy. But then we met another designer on Thumbtack and she was also very experienced AND a thoughtful listener. We decided to hire this other designer and called Michele to let her know and wish her well, thanking her again for coming over. Clearly miffed, Michele says she is sending a bill for her services. Mind you that while she had let us know of her hourly rate, she never said (and so we never agreed) that she was charging for this initial time to meet her. Well, the invoice is for $475. It includes two+ hours of travel time (!) even though she said [repeatedly] she was coming out this way to pick up Bolognese sauce from her favorite restaurant/client [La Familia]. And get this, her invoice says it reflected time to find a structural engineer for us. But she never found a structural engineer for us! She said that industry custom is not to provide that information when the designer is not hired. But then how is it fair, I objected, to charge me for the time to find one?? She said 'that's how it works, that she spent the time.' Do you think it is fair to charge for an initial meeting without saying so? And for travel time without saying you charge for travel time? When you say you'll be in the area anyway? And charging to find a structural engineer but then saying you won't say who but will charge for the time anyway? Do you think this is ethical? Legal?

Robert C.Mar 2017

Michele responded to my needs, she was professional, informative and seemed anxious to assist me. She and I scheduled an appointment and I can't wait to work with her.

Thumbtack customerNov 2015

As the General Manager of the Inns on Bellevue, I enjoyed working with Michelle Ritter very much. She is a fast thinker, and was able to come up with some very clever ideas to give our rooms the face lift they needed. I would be happy to bring her back, or to recommend her for decorating projects. She repositioned furnishings and artwork, selected and ordered new furnishings for our hotel rooms and public spaces, and did so in a very timely manner. The feedback from our hotel guests has been very positive, and our online reviews have improved dramatically. Thank you, Michelle!

Thumbtack customerAug 2015

Michele truly met my needs with the design of my master bedroom. She has many great ideas with the placement of furniture and lighting design. It came out wonderful would recommend her.

Thumbtack customerJun 2015

I hate to write a bad review, but I thought maybe others should know this before making the same mistake I did. We originally agreed to 2 hours onsite color consultation, but then Michele convinced me she could do it over email if I sent her some pictures. She put in a great effort, but ultimately trying to pick a paint color over email without ever visiting the house was a waste of time. Granted, Michele did offer to stop by afterwards but it was too late for it to make a difference. Ultimately, I was billed for 4 hours and all I got were 3 color suggestions over email.

Thumbtack customerNov 2014

I had the pleasure of working with Michelle to help me pick colors for a new restaurant. She not only envisioned the most beautiful paint ideas, she also pointed out many other wonderful ideas that are going to help make our new business a success!! I cannot wait to work with her on future projects and will highly recommend her to any of my friends or colleagues looking for some fresh ideas.

Thumbtack customerSep 2013

Working w/Michele Ritter has been a delight. Aside from her great taste & talent, including her amazing resourcefulness, she works miracles within any sized budget. She is honest, reliable, detail oriented, & fun to work with. I highly rec'd her for ANY project, large or small. or small.