the technician that came out explained the issue extremely clearly, answered my questions and concerns, and did the work well within the time window he gave. A true professional that knows what he's doing
Mr. Rooter of Charlotte, NC
Great valueLicensed
- 38 hires
- 14 similar jobs done nearby
- Based in Charlotte, NC
- 26 years in business
- 9 employees
- Background checked
- License verified
About Mr. Rooter of Charlotte, NC
With over 50 years of experience, Mr. Rooter Plumbing, a Neighborly company, is on the cutting-edge of plumbing practices, technology and skill. From the moment you call us to the moment we leave your home, you can expect clean, courteous and friendly professionals who get the job done right—the first time. Our plumbers are licensed and insured, and we guarantee all workmanship and parts! We offer flexible, convenient appointment times that can be worked around your schedule. Our services are available around-the-clock, including weekends and evenings—and we never charge overtime fees! With our upfront, flat rate pricing model you can rest assured knowing you’ll pay an affordable price for any service we perform, keeping you in control. Call your local Mr. Rooter Plumbing professional today to schedule a service.
Reviews
Very expensive
I was given a quote for $1,939.54 to install two vanities and a toilet! Meanwhile I got two other quotes for$500.00 to do the same service! I have to admit that if the quote didn’t include the $149.00 one year advantage plan membership that I didn’t ask for, the estimate would have been a little more than $1,800.00!!!
Appointment time for Monday was confirmed on Sat. Unfortunately I was in an accident on Sat and did not see that another msg had been sent asking for the address. A phone call or text would have cleared up the address issue rather than a phone call late morning Monday saying they were not arriving as scheduled because I responded with the address on Monday when I checked my phone not Sat when I was injured. I had made arrangements for someone to meet them on Monday at the required time and would have appreciated knowing via phone call on Sat that the address was needed to secure the appt. They offered appt and I accepted. They no showed.
I can not say enough good things about our experience with the whole team at Mr. Rooter. From assessment of the job to completion, their team communicated clearly, documented everything with photos, explained each step and worked efficiently. We had a team of three here for four days and I was impressed by their professionalism and attention to detail - every step was double checked and done correctly. I sincerely hope we don't NEED a lot more work from them in the future but if we do, I'll always call them!
N/A
They were very professional amd were able to identify the problem.
Great experience! Would definitely use again!
Good work.
Great work!
Issue turned out to be a failed shower valve. The technician, Peter Laszlo, diagnosed the issue and came back the next day to complete the work. Everything was taken care of in as minimally invasive a way as was possible for a repair that required drywall to be cut. Very pleased with the experience overall. Will definitely use in the future as needed.
Mr Rooter was a great pro to work with. They came and gave me a second opinion, very reasonably priced compared to others. They also were timely in completing the work. Would recommend them for sure.
Services
Mr. Rooter of Charlotte, NC★ 4.8
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