Plumber used old pipes for job, but charged me for new pipes. Left the disposal line leaking water, refused to follow up on issue. Do not do business with this company.
Mr. Rooter of Columbus
- 222 hires
- 28 similar jobs done nearby
- Based in Blacklick, OH
- 18 years in business
- 50 employees
- Responds in about 2 hours
- Background checked
About Mr. Rooter of Columbus
Mr. Rooter Plumbing of Columbus provides residential and commercial plumbing, drain cleaning, sewer repair, water heater, well pump, water treatment, septic, gas line, and emergency plumbing services in the Columbus area. The company offers 24/7 availability, trained technicians, upfront pricing, and no overtime charges.
Reviews
They called me right away and responded with a technition coming out on a Sunday evening. The work was started and completed Monday morning.
I can only select 3 but they were very responsive and very nice to work with. I would recommend Michael Ross , he did a great job , explained to us what was the issue, fixed it and also gave tips to maintain. Would work with them again
Said a technician would be to be in 30-60 mins but didn’t come out.
Apparently, did not read the actual request and decided requested service was HVAC (which they understandably don't do) instead of a basement drain problem as described. Then somehow managed to attach my contact information to an entirely different request in a completely different city. I hope Tim in Toledo had a better time of it than I have.
David was great and the whole process of getting a quote and getting the new tank installed was quick and easy
Mr. Rooter did well but the cost was too much for the service. They had to do multiple troubleshooting to get to the issue but I think it could have been been done differently
Amazing experience with Brandon on a last minute/short notice drain clog job. Came out promptly and addressed the issues. Very friendly and polite the whole time. Would recommend!
Good work. Price a bit high
Help me get a new faucet and was understanding. Thank you
Fixed my gas line
The plumbers showed up on time, did what they needed to do and explained everything. Will not hesitate to contact them again. Thank you!!!
Worked with Justin to complete an entire assessment of the drain lines. Due to the age of the lines a complete upgrade was necessary. Justin was very professional and provided a frank and economical solution. Gave me the facts straight up with sound options. Best part is this work will be warranted, unlike the previous work performed by another company. Highly Recommend
They did a great job
I yelled, Help! They came and knocked my issue out in no time. I will reach when I need something in their lane of expertise. Thanks
This was the worst experience I’ve with any company I can remember. They scheduled me for service at 4pm. My tenant called off work to meet them at 4. They didn’t show up at 4 so I called back. The incredibly rude rep I spoke with informed me they don’t guarantee any times and in fact likely won’t be coming at all because they are busy. I got a little heated and explained to her that my tenant had called off work for this and we had been given no indication it might not happen and she hung up on me and refused to answer future calls. Called and spoke with a manager, Joe, who essentially said “too bad, we are busy and there’s nothing we are going to do about it.” Wasted an entire day waiting for them and got horrific customer service. Do no use under any circumstances.
It was extremely expensive for a 15-minute job. Charged us $$$$ for fitting a new pipe which we provided! I'm not sure we will hire them in the future!
John G. did a fantastic job! He listened, and was helpful! He gave good recommendations and the work was top-notch. My Kitchen sink drain was reworked to undo its 1960’s design defects and I couldn’t be any more pleased with the result. Clear drains and system improved dramatically! Thanks John!
i inquired on thursday and got an appointment for friday. among them, the guys (Bryan, Jason, and Brandon) fixed multiple problems over two consecutive days (friday/saturday) and advised me re: trying to clear one drain myself, which i appreciated. work appears to be of a high quality, which i hope will be confirmed over time. my only complaints are minor: they should have notified me on friday when it became clear that the first guy was running late and wasn’t going to arrive during the two-hour window, and they could have done more/better cleanup at the end. otherwise, this was a good experience. i spent a lot—more than i’d imagined—but i think it was reasonable, given the number of tasks, the issues that arose, and the time it all took to complete.
John came out and checked out my concerns. He was very knowledgeable and professional, letting me know that what another plumbing company told me needed fixed that would cost me $1,800 was not necessary, saving me a great deal of money and stress. I would recommend him for all plumbing needs and will be calling him for any future needs.
Services
Mr. Rooter of Columbus★ 4.4
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