Excellent service!
Mr. Rooter Plumbing of Greater Austin
In high demand
- 79 hires
- Based in Austin, TX
- 26 years in business
- 11 employees
- Background checked
About Mr. Rooter Plumbing of Greater Austin
With over 50 years of experience, Mr. Rooter Plumbing, a Neighborly company, is on the cutting-edge of plumbing practices, technology and skill. From the moment you call us to the moment we leave your home, you can expect clean, courteous and friendly professionals who get the job done right—the first time. Our plumbers are licensed and insured, and we guarantee all workmanship and parts! We offer flexible, convenient appointment times that can be worked around your schedule. Our services are available around-the-clock, including weekends and evenings—and we never charge overtime fees! With our upfront, flat rate pricing model you can rest assured knowing you’ll pay an affordable price for any service we perform, keeping you in control. Call your local Mr. Rooter Plumbing professional today to schedule a service.
Reviews
They help me with hooking up my grill to natural gas. Very profesional and responsive. .
it's a scam. I was told they will charge $49 for estimate even though they advertising as free estimate
The technician did a great job. I gave a 3 Star because of pricing and not being upfront and honest with pricing. When I called and asked if they had set prices for unclogging the kitchen sink, I was told the technician would have to inspect then give me a quote. Well, the technician arrived, literally looked at my sink and gave me two prices $381 for standard auger or $1400 for hydro jet. So the inspection is to just look at it for a second and then give me the prices?? Obviously they have set prices but just don’t want to tell you them over the phone. Be honest and give the pricing over the phone. Also, through Thumbtack, it states $0/service call, which is also not true. They charge $49.95/service call.
Good quality service. Timely and professional follow ups.
I wanna start off my review by letting others know how unprofessional these guys were and how rude I requested them online to thumbtack to come and do a job. They showed up first of all late then after that they showed up or they text me and let me know that they couldn’t do it at that time that they could do it at one so I waited again until 1 o’clock so that way I could have these guys come out there or 1:30p.m. they showed up Finally and then I told him the job they told me that they were gonna have to redo a lot of the stuff that were on the cart that I needed it done. I told him OK that’s fine. I said could you give me a quote? They told me that they needed to go to Home Depot to look at the parts in order to get the quote to me I said I mean, can you give me a ballpark? They still stated that they needed to go to Home Depot to get it. I waited there for four hours and I got no call no-show. They turned off their phone and instead of being professional and just letting me know that they wasn’t interested in the job. They ignored me until now. I still have not heard from them so I want to let others know these are the kind of people you’re dealing with when you call for a job to be done.
They scheduled to estimate a job then call to Cancel at last minutes because they are too busy !!!! What a planning ?????
I did not hire them but appreciate their professionalism, punctuality and being forthright about the work and cost involved. The employees who came to assess the work were friendly and helpful, answered all my questions patiently.
Unfortunately this company seems to first offer free estimate and then charge exorbitant prices once on-site. They estimated a $300+ charge for changing a filter which then the neighbor changed in 5 minutes as I was not home and the person at home didn’t have a clue how to do it. I detest cheating businesses. Be aware of these guys.
They were very fast responding
Good responsiveness
They came within an hour and quickly fixed my issue.
A little costly but, they did a great job.
Again, I took a day off for this and no one showed and no call. This is the second time this has happened with this train wreck of a company. Won't be using them again.
Took care of the problem. Appreciate the quick response time.
Pros: responsive, same day appointment Cons: not clear communication, expensive I spoke to an agent, he said someone will check let me know the price and there is no consultation fee. I told it must be an easy fix as it might be the issues with ignition. But when technician checked and turned it did work. They had to just press correct. He charged me 140 for this. This is really expensive. They didn’t even looked at diff things to analyze if it’s fault with anything else.
Mr. Rooter Plumbing was professional, fast, and punctual. I would highly recommend them.
Great service! Frank went straight to work and fixed it super fast. Super friendly.
I contacted Mr.Rooter at 8:30 AM and Mark showed up at 10:15 AM. He was quick and professional with his assessment and helped identify that the issue was with my sprinkler valve. Really appreciate the quick response and turn around. Would definitely recommend them and use them for any future plumbing needs.
Great work!
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Mr. Rooter Plumbing of Greater Austin★ 4.7
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