Show up fast, found the problem, fix the problem, cleaned up, & I didn't have to miss work. pros do what pros do.
Mr. Twister Plumbing
- 45 hires
- Based in Hellertown, PA
- 12 years in business
- 6 employees
- Responds in about 10 minutes
- Background checked
- License verified
About Mr. Twister Plumbing
At Mr. Twister Plumbing & Septic, we don’t just fix plumbing problems—we solve them fast and the right way the first time. We specialize in plumbing emergencies like sewer and drain issues, and we’re one of the only companies in the Lehigh Valley using hot water hydro jetting—the most effective way to fully clean and restore your pipes, not just poke a hole through the clog. Here’s what makes us different: ⚡ Fast response times (we respect your time) 🧼 Clean, professional technicians (no mess left behind) 🔧 Equipped for anything—from simple fixes to major sewer problems 📍 Local, trusted, and built on real reputation—not a big franchise We also offer our $99/year Hour Club membership: 1-hour appointment windows 24/7 priority service 15% off all work Free Soap for Life 🧼 If you want it done right, without waiting around all day, we’re your guys.
Reviews
All of the above. The work hasn't started yet because we are waiting for the financing.
Showed Freddy what needed to be fixed and he was in and out in 30 minutes. Did a great job. Thank you
I had initially communicated with someone and set up an appointment with them for a time slot between 9am and 11am. 11am had rolled around and I still had not received a phone call that they told me would happen when the plumber was on his way so I called them to find out if there was anything wrong or a delay. No one answered the first time so I called again and left a message to see what was wrong. No one ever showed up. I didn't even get a return call till 1pm telling me that the plumber got caught up and was not gonna show up but that they contacted another plumber and they wouldn't be able to show up for another 45 minutes to an hour. Totally unsatisfactory customer service! A company that cannot keep up their schedule or who doesn't even have the common courtesy to give the customers a headsup within a decent time frame cannot be trusted! My time was totally wasted. Hire them at your own risk!
Dan and Yo-yo were extremely professional and knowledgeable. I threw some extra questions at them and they took them in stride. I will be calling again and will request them specifically.
My mom needed a new faucet installed and some other work. Me. Twisters team did a great job, quickly and efficiently and also patiently explained the work that needed to be done and the options. They were honest, trustworthy and got the job done the day after we first contacted them. Highly recommend.
I was really happy with how quickly they responded and the work they did was great!
First, they sent a young man, Brett, who appeared not to know what he was doing. I tolerated the visit. I set up an appointment to have work completed, and they never showed up. I called, and they rescheduled for this morning between 8a and 10a. They did not show up. They never called to offer an explanation. Mr. Twister is Mr TWISTED, I DO NOT RECOMMEND.
Great service from mr. Twister plumbing. Ashley was very helpful in communicating and setting up the appointment. And Jason did a great job and explained the job and quote right away. Thank you!
Terrible experience with this company; we paid 2667.05 USD for hooking up a sink, re seating and re sealing an old toilet and installing a shower faucet and after they left the top or upper pipe of the shower was not soldered and when we switch from the tub to "shower" setting we get a waterfall going down into our basement; the sink was not hooked up but hey the toilet looks great; something we all can do. They even tried to hustle my wife for 300 "extra dollars" stating it was for coming back or "whatever" My wife called the company to get the shower fixed and they just gave her the runaround; I think I will finish the job myself to make sure it is done right (I was out of town); apparently neither of the "plumbers" they sent were actually plumbers, or they would have checked for leaks.
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Great experience working with this plumber
There was some confusion about the appointment time but the plumber showed up and gave an estimate for the work. (They do not charge for the estimate, which is a rarity among plumbers.) The estimate sounded a little higher so I got another one from another plumber and gave the job to the other guy.
Clear explanation of problem and found cheapest solution. Professional and prompt
Snaked tub.But turns out that wasn't the problem.Supposed to get back to me with estimate on cost of fixing tub.
Fast and convenient service. Jason notified me before, during and after the job was done. Highly recommended.
After my initial call, I was scheduled for the next day with a window of 2 hours. The plumber arrived 45 minutes into that window, reviewed the problem, explained the solution and gave me a quote for the work. He was very cautious of my home, made sure everything was covered and left no trace of his even having been here, except that my problem was solved. I would definitely recommend Mr. Twister, (Jason to be specific) and will definitely employ them again, should the need arise.
I was in contact with the company Saturday 10/10 in the morning regarding a toilet clog and was told I would be updated around noon with a time they could come that afternoon. I asked my father in law to come as I had plans that afternoon but wanted to get the issue with the toilet resolved as quickly as possible. When I arrived home at 3:30, I still had not heard from anyone. I texted and asked if I could expect to hear from anyone. No answer until Sunday morning, when I received a text message that apologized, but said that the tech called and said I cancelled. What?! Unprofessional, to say the least.