This was my first time using this company, and overall, I’m satisfied with the service. I didn’t have time to clean, so the reasonable price was a big plus. My house was pretty dusty beforehand, and they definitely cleaned the majority of it. The bathrooms, floors, and main areas looked noticeably better afterward, and the house feels much fresher overall. There were still quite a few areas that were missed, especially considering I booked a deep cleaning. I noticed some dust and buildup left on the baseboards, corners, windows/blinds, the tops of shelves and furniture, and around some vents. I included a few photos of the areas I noticed after they left. I scheduled the cleaning for 10 AM, but they arrived around 12 PM. It wasn’t a huge issue, but I would have appreciated a heads-up about the delay. There was also a slight language barrier, which made communication a little difficult. That being said, I did notice some small details they took care of, and I can tell they worked extremely hard. My house is definitely cleaner and feels fresher than before, and I appreciate the work they put in. Overall, while I wouldn’t consider it a perfect deep cleaning, I’m still happy with the service, especially for the price. I think I would book with them again!
MV Luxury Cleaning & Home Services
- 157 hires
- Based in Houston, TX
- 21 years in business
- 5 employees
- Background checked
About MV Luxury Cleaning & Home Services
MV Luxury Cleaning is a trusted cleaning company committed to delivering high-quality residential and commercial services. We take pride in our attention to detail, reliability, and the care we bring into every home and space we service. Our goal is simple leave every space spotless, refreshed, and truly elevated. From one-time deep cleanings to ongoing maintenance or move-in/move-out services, our experienced team is here to make your life easier. We don’t just clean we create a clean, comfortable environment you can enjoy. Your satisfaction is always our priority.
Reviews
Not a good experience. 5 hours late and I had to clean the baseboards and inside of the kitchen hood by myself. Don't believe the good reviews.
TERRIBLY unbelievable experience. The first cleaning was amazing, which is exactly why I became a recurring customer. By the third visit, the quality had fallen off a cliff. My home was “cleaned” in barely 2 hours and looked like someone speed-walked through wiping around objects instead of actually cleaning. Dust, dirt, debris under furniture, grime in corners, dirty fridge surfaces, smudged cabinets, untouched areas everywhere. I have photos and videos of EVERYTHING. What makes this worse is that I was nothing but kind and respectful. I offered drinks, tipped every single visit, welcomed these people into my home, and never acted like a difficult client. I even told them if the workload was too much, I would have gladly paid more. Instead, it felt like once they got comfortable, they started rushing through my house assuming I wouldn’t notice. Then after I politely declined a re-clean and said I did NOT want anyone returning to my home, they STILL showed back up ringing my doorbell. Completely awkward and inappropriate after I had already made my decision and cleaned the mess myself. The owner apologized, which I can respect, but the actual service quality became unacceptable. I work too hard for my money to pay people to “clean” around dirt while I end up re-cleaning my own house afterward. If you use this company, inspect EVERYTHING before they leave.
They did an amazing job with my deep cleaning. I was so impressed with with their work. My home is ready to be rented out. Thank you so much. I have white and they are hard to keep clean. They did an awesome job. I could not be happier. I can see through the shower.
If you ever want your house clean. This company does a great job. Very detailed, response time was quick, I am very impressed. Will use them again! Thank you.
Excellent service!!!! I will definitely be back for another cleaning before the new year. Was clean in a very reasonable time! I am beyond impressed!!!! Definitely recommend the deep cleaning!❤️
Feedback from yesterday's cleaning: Mirtha is nice and provides good customer service, but she has people doing the work for her. This was supposed to be a deep cleaning, and I've always had cleaners come monthly. We are a family of four, and our home is well-maintained. When my kids returned from school, they commented that they were not impressed as the cleaners did exactly what we usually do. There were still food crumbs on the countertops, dust on the monitors, and dirt under the kids' living room couch. I had to vacuum again, and we had to clean the countertops again. Very disappointing that I had to take pictures before cleaning !
They can be at the home on time and not 4 hours later! Then they Don't clean everything like they say! This was the first time that I considered doing this and it's the last! Worst experience ever! Then they put something on my brand new tv that's never been used. They never sent anyone that was bilingual
I downloaded thumbtack for some cleaning help; Mirtha was the first to reach out with the best price. My biggest concern was my daughter’s toy room and she completely transformed it with her organizing skills. Her team that’s with her cleaned the house spotless as well. I am bringing her back on a schedule. Highly recommend!
She was responsive from beginning to end. Communication is big with me! A thorough service was delivered as promised. I am signing up for the recurring service!!!!!!
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