Our microwave stopped heating and he had it working again quickly. On time, upfront about the cost, and really easy to deal with. Highly recommend!
M.W. Appliances
- 1,718 hires
- Based in Stafford, VA
- 14 years in business
- 1 employee
- Responds in about 2 hours
- Background checked
About M.W. Appliances
With over a decade of experience, our appliance repair business specializes in servicing all brands of home kitchen and laundry appliances. We are dedicated to providing exceptional diagnostics and repairs, ensuring that every issue is addressed with precision and expertise. We take pride in offering friendly and polite services while educating customers about their appliance issues. Our commitment to customer satisfaction and clear communication sets us apart, ensuring a seamless experience for every customer.
Reviews
Very professional and he got the job done. I will definitely use him again
Diagnosed and resolved the problem with my freezer quickly and efficiently!
The technician did a great job installing the new dryer motor at short notice! He was very professional and knowledgeable about the appliance he was working on !
Came out on a Sunday (same day request) to diagnose the problem, was transparent and saved us money by recommending we buy a new unit rather than waste time and money repairing the old one, and then came back to install our new microwave (also a same day request, once our new microwave arrived). With small kids at home, the flexibility and promptness in coming out to resolve our issue was so appreciated. Thank you!
Efficient and forthcoming. Shared some helpful information. Fair price.
He is the best at what he does. Veteran friendly technician who supports veterans in his work. I'll recommend him to anyone.
He failed to resolve the issue but charged me anyway. I ended up paying another company to resolve the issue.
was not happy at first but they made it right, did not charge the inspection fee and came on time the following business day and the second team were done with in 30 min and kept it clean. Great work
Will definitely call on M.W. Appliances, if needed, again and recommend to others. Outstanding work. Very responsive, professional and punctual. His mannerism was commendable and cordial. He traveled quite a distance to fix my freezer and cost was more than fair. May God continue to bless his hands and may his business continue to prosper.
I was disappointed that this pro probably didn’t take the time to read my notes regarding my issues. I mentioned everything that he needed to know in my notes. The brand of my range and the problem it’s having. I make the effort to be home between 4pm-6pm. He didn’t even tell that he will be late by 35mins until I checked on him at around 6pm. I had to cancelled my 7pm appointment to wait for him. When he arrived. The first thing he told me was he don’t work on a Vulcan!! Then why he come out? Not like he doesn’t know. I wrote it in the message before making the appointment. So unnecessary I paid the $65 service fees for nothing! Very disappointed.
I reached out to this company on 04/22 to have my washer serviced. I received a reply on 04/23 in the afternoon from Mario who then set an appt for 04/24 at 7pm. NO ONE ever showed nor contacted me to say they were not going to make it. I sent a message on the app to Mario after waiting until 830pm, only to receive a reply to say Quote “ my apologies I had an emergency “ not can I reschedule for you? How can I accommodate you? I’m willing to help you in this way? Nothing just simply my apologies. Granted emergencies happens, but this is your job, and it’s your responsibility to initiate contact to notify the customer that you won’t be able to make it not the other way around. Also, would I have ever heard from the company had I not contacted them 1 1/2 hours after my appt time…. UmmmmWhere does these companies get their customer service etiquette? I would NEVER recommend such an unprofessional, company as this!