N&L REMODELING AND CLEANING

Thumbtack customerAug 2026

The feedback I've encountered on Thumb Tack does not accurately reflect my experience with Mr. Fabio Nelson Lemes. Initially, despite a language barrier, Mr. Lemes presented himself professionally and effectively utilized translation tools. He was punctual and communicated effectively regarding our project requirements. While the aesthetic outcome is undeniably appealing, as evidenced by the before-and-after photographs I will provide, a critical issue arose. I acknowledge my error in providing full payment for the project; however, the contractual agreement was subsequently breached. Although the visual appeal of the work is commendable, the structural integrity and safety, which are paramount for a deck designed to withstand various weather conditions, were compromised. This was particularly concerning for a Catio/Screen porch. I will be providing photographic documentation from both during and after the project to highlight these concerns. A project with a cost of $`16,000 should result in complete satisfaction, not a compromised or inadequately constructed outcome. This was a critical consideration for the safety of my cats. When he arrived to collect the final payment, I brought to his attention that several contractual obligations remained unfulfilled, necessitating three improvisations. He appeared to have overlooked the requirement for two electrical outlets for ceiling fans and hastily installed an exposed wire, which he drew from my porch light. I clearly communicated that once my husband and I (due to our differing schedules) had reviewed all the details, he would need to return to install the fans, so I anticipated no issues. While I initially attributed some red flags to a language barrier, this unfortunately proved not to be the case. Subsequently, he requested that the final payment be made out to a different name on the check than that was on the first check given for the material deposit. He maintained that he had secured an alternative employment opportunity but assured me of his return. Subsequent to our inspection of the premises with another contractor, because which I identified three significant structural concerns despite my limited construction knowledge and prior to my husband's review, several issues became apparent. He excessively trimmed the front of my house/eave, resulting in a gutter that is significantly too short, as this area was intended to be the starting point for my deck. However, he poured the concrete footers in the incorrect location, and rather than repouring them, he commenced construction from the misplaced footers. Furthermore, he failed to secure the deck rafters to my house with a single bolt, a critical step in porch construction. The boards on the uncovered porch were installed in the wrong direction and are misaligned. He utilized disparate pieces of wood, resulting in a visually unappealing finish. The contractor was compensated for the installation of a new storm door at the rear of the property, which I had supplied. However, the door was installed incorrectly, with the hardware inverted. The deck railings present a safety concern for young children due to a three-foot gap adjacent to the residence. Furthermore, the steps are aesthetically unsatisfactory. The debris left on site required an additional 30 minutes of cleanup by my lawn care team to remove scattered screws and bolts. The front porch was not adequately prepared for gutter installation, suggesting that critical steps were overlooked and the project was expedited. I acknowledge my oversight in this matter, which highlights the difficulties encountered when engaging contractors in this area. It is noted that Thumbtack reviews often feature five-star ratings. It raises the question of whether these reviews accurately reflect the quality of work performed, or if they are simply submitted by individuals who have not directly engaged the contractor's services, as I am able to submit this review without them having evidence of me having hired him. Additionally, the contractor was scheduled to arrive at my residence at 10:00 AM on Thursday but failed to appear. His associate, who identified herself as his wife, inquired about his arrival, and upon learning of his absence, expressed concern. Subsequently, I sent a text message inquiring about his no-show and his anticipated arrival time. She responded that he had gone to Home Depot for materials and was subsequently apprehended and arrested by ICE. This incident can be perceived as either a convenient excuse or a consequence of negative karma. I would characterize this individual as someone with extensive experience in construction who nonetheless lacks a fundamental understanding of structural safety and security, prioritizing aesthetics over functional integrity. Consequently, what was initially a `$16,000 project ultimately escalated to a $22,000 expenditure after the initial payment. I am profoundly dissatisfied with the outcome.

Thumbtack customerAug 2026

Excellent job and highly responsive. I would hire again!

Thumbtack customerJun 2026

Amazing experience! He was very easy to work with and always cared for me to have the best product.

Thumbtack customerMay 2026

Fabio and his team did an amazing job!!! I had beadboard and trim installed on the ceiling of my kitchen and living room!!! They did a beautiful job!!! They will be doing all my remodeling at my home!!!

Thumbtack customerMar 2026

Fabio saved my DAY! I had cleaners come over and she accidentally broke the racket in the closet. Fabio legit came over and repaired the closet in 15 mins.

Thumbtack customerMar 2026

Hired for interior painting. A wall looks textured post completion. He was supposed to fix dry wall cracking and did not. I contacted about the issues and not response . he will not come back to fix what he did not do correctly. I do not recommend using this guy

Thumbtack customerFeb 2026

Great work by Fabio! I was pleased with this businesses professionalism and work completed. They did a great job quoting and completing the project. They arrived when they said they would and cleaned up when they were done. New doors look great, great work! Highly recommend!

Thumbtack customerFeb 2026

I look forward to the next opportunity to hire these professionals again.

Thumbtack customerJan 2026

Needed late service didn't charge extra was upfront about price and got it done

Grace M.Nov 2025

The team did a great job building the fireplace based on the inspo picture! Would definitely recommend them and have them complete projects in the future

Kyesha M.Oct 2025

The process was simple he purchased the door and installed it

Christi O.Sep 2025

We were so impressed with N&L. These guys were always on time and showed up early and worked late. We did a complete demo of a very large deck. The quality of their work is superior. We hired them for another job as well. You will not regret hiring them.

Patrick T.Jun 2025

Hired Fabio and his team to rebuild the frame of our deck. They did a great job and were very responsive to all inquiries. Highly recommend.

Mark H.Jun 2025

Best pricing, quick availability, high quality workmanship. Not much more you can ask for! These guys are excellent. Job was quoted on a Thursday, completed by Saturday, and passed inspection Wednesday, smooth! Thank you Fabio and team, more work on the way!!!

Joshua S.Jun 2025

Fabio and Miguel I believe is his name and I apologize if I got it wrong. Did phenomenal work it was supposed to be a simple fix on our porch section. Identifying the culprit that caused the issue for the porch to sink. They made it look so good we went ahead and asked them to do go ahead and replace the whole porch. The craftsmanship was done so well!!! We now have booked a whole new project with the. To fix a section of the ceiling of the porch!!!! Highly recommend them for any job!!

Austin M.Mar 2025

This was the best experience ever - they were quick but had impeccable quality of work. They did not disturb me while they were here at all. They went above and beyond. They did a last minute scheduled clean. I got the estimate Friday and they were back Saturday at 8am sharp to clean. Nothing better than that. The clean was amazing. Will do small or large clean projects. Will do clean after remodel too. Their pricing is straightforward and service is definitely worth the money. Would highly recommend. The husband does the remodel side while the wife handles the cleaning. Powerhouse combo. Don’t hesitate - RUN - and just get it done! They washed 2 sink full of dishes - hauled off large amount of remodel garage - cleaned the bathroom - cleaned the kitchen - swept the floors in living room and entry way - and vacuumed under my air conditioner handler in laundry room. Great work and Great Price. Very satisfied customer.

James R.Feb 2025

This Pro showed up on time, and worked hard for a water damage rotted wall and floor I had. Half way through the job I noticed a .mistake where my window was bowing. He spent the next 2 hours pulling the wall he built and fixing the bowing but he still charged me for all his time. I was going to give him the rest to do but he didnt want to come out for leas than 3 hours. So not only did he charge me for the full 11 hours he could have finished the job instead of correcting his mistake at my cost