They were able to come within an hour of first contact. Fixed the problem, and some other issues too. Reasonably priced. Good guys. Have already used again. Highly recommend.
Nagen Plumbing
- 164 hires
- Based in Bronx, NY
- 6 years in business
- 4 employees
- Background checked
About Nagen Plumbing
Built on quality, experience, and professionalism, our company is dedicated to providing dependable service you can trust. Customer satisfaction is our priority, and we take pride in delivering exceptional results in every job we perform. 24 Hours Emergency Services
Reviews
Response time to my home was under one hour from contact call which was immediate-no additional charges just because the sink clog was more challenging than expected
NAGEN plumbing was very professional and know what they doing, so you dont have to worry about that. They were also neat and overall pleasant. They don't take credit card so you won't be abe to use points to recoup costs.
Sergio was wonderful to work with. He took his time to ensure the job was well done.
I had burst pipes in the basement, and they fixed all 6 of them in 4 hours, even late at night. They were very friendly and transparent about what they would do. Their price was fare and I really appreciate that they came from the Bronx to Astoria within an hour.
Response time was excellent. My shower backed up and I called at 8 PM and he was there in 20 minutes assess the problem came the next morning fixed it within the hour. I would definitely recommend.
Sergei was polite, clear and did an excellent job fixing a toilet, snaking sinks and advising re a heating problem.
Got to the root of several longstanding drain problems and was appropriately cautious in dealing with 100 year old plumbing in sub-zero weather. Found my go-to plumber!
Shower was backed up and they were able to come in less than an hour, cleared the blockage and were in their way… perfect transaction
Very reliable and very diligent with his work. Very happy with the work done.
Overall great work! They left ne with a hoke in the ceiling for me to close, or pay they extra to close which I think it needed to be apart of their work they did! I would use them again.
I sent a request for a clogged kitchen sink after midnight on New Year’s Eve, Nagen Plumbing responded within minutes and scheduled onsite visit in early morning on New Year’s Day. They fixed the clogging and saved my New Year’s Day. Highly recommended 👍
I am the property manager of a 16 unit condo building. Sergen contacted me and quoted me for the job, which I accepted, and then he said he'd come the next day at 10am. He never showed up, didn't respond to my texts, and after answering my call, just hung up when I asked him if he was still coming. I get it, cancelations happen, no big deal. But there is no excuse for scheduling and then ghosting a client. I had already offered to pay extra if the job required it so it wasn't an issue of under quoting. I ended up doing the job myself, wasn't that difficult in the end. I was looking for a reliable plumber for all my building's tenants, could have made tens of thousands with this one, buddy, you blew it.
did a good job
I was very happy with the job. They were able to diagnose the problem quickly and perform the job in one day. They explain all that is needed prior and after the job. They also cleaned up after the job. I will definitely hire them again for my other plumbing problems.
$250 for 10 mins, with no service rendered. Also refused to disclose the emergency $250 fee when asked ahead of the visit.
Sergei and Dani responded to my message rather quickly after being posted on the app. They to the house on time. My issue is that I have a leak in a wall that is on the other side of the bathroom. Sergei inspected all pipes, we figured out that the issue was not a leak in the pipes but rather a caulking and sealant problem. The bathtub was not caulked properly. They removed the old caulk and replaced it with fresh caulk. All around the bathtub and floor. They were very patient and explained their pricing BEFORE the service and made sure I understood what I was agreeing to.
Great plumber - responded very quickly to a situation we had at the house. Would definitely recommend!
Came the very next morning and efficiently got the job done, thanks!
Great service from Sergen and Naim. Top quality work. Fast and efficient.