Nathalie Cleaning Services

Thumbtack customerNov 2026

I hired this cleaner for one of my rental properties and was very disappointed with the quality of the work. I provided the property details in the app, but she apparently did not review them or confirm the scope beforehand. She arrived expecting a one-bedroom apartment rather than a four-bedroom house. We then renegotiated the price and agreed on $250, although she requested $300. As shown in the photos I uploaded, several areas were overlooked or left visibly dirty: The toilets appeared to have been wiped on top, but urine stains remained around the rims and bases. Food remained on the floor after vacuuming and on the refrigerator door handle. Cobwebs were left on the chandelier. The inside of the microwave was not cleaned, and grease remained on the exterior. Removable stains were left on the doors. My glass table was left streaky, as though it had been wiped with a dirty rag. I pointed out several areas that needed attention during the cleaning, but eventually stopped asking for corrections and decided to finish the work myself. I would have gladly tipped generously for a thorough job, but the results did not justify it. I’m giving two stars to acknowledge the work they did complete, but I cannot recommend the service based on this experience. If you hire them, thoroughly inspect each room before accepting it as finished don’t assume that a closed door means the area has been properly cleaned.

Thumbtack customerOct 2026

Responsive and able to accommodate me needing an appointment within 24 hours. Had a crew of 3 and did a deep cleaning session in 3 hours.

Thumbtack customerOct 2026

Absolutely incredible!!!! Sooo clean!!! Will absolutely use them again!!

Thumbtack customerAug 2026

Nathalie and her team did AMAZING with the move-out clean! The house was not in the greatest condition due to some issues and depression, but they truly worked some MAGIC! I would hire her and her team 1000 times over again!

Thumbtack customerJun 2026

As a first-time homebuyer preparing to move into an empty home, I hired Nathalie’s Cleaning Service for a deep clean. We discussed the scope of work in advance, I provided the address, and I was quoted a price based on the services requested. About an hour after the crew arrived, Nathalie contacted me and stated that the house was larger than expected and requested an additional $100. Although this was not part of the original quote, I agreed and paid the additional amount. During the cleaning, the previous homeowner unexpectedly had the electricity disconnected. I immediately contacted Nathalie and asked whether they needed to return another day or if the natural light was sufficient to finish the job. She assured me they were fine and could complete the cleaning. She also informed me that the house was “very dirty.” The home was completely empty, and the primary issue was dust and dirt from being vacant, which is exactly why I hired a professional deep-cleaning service. The following day, I returned to inspect the property. I was disappointed to find that many areas had not been properly cleaned. The floors were still dirty, the blinds were dusty, the glass and mirrors were streaked, and there was visible debris and dirt throughout the home. I have attached photos showing the condition of the property after the cleaning was supposedly completed. When I asked for photos of the completed work, Nathalie refused to provide them. She then promised that her team would return to address the issues. When I followed up on Tuesday, she told me she was busy. When I attempted to confirm a return visit for the next day, she stopped responding altogether. I gave multiple opportunities for this company to correct the situation before leaving this review. Unfortunately, the lack of quality, communication, accountability, and follow-through leaves me unable to recommend this service. 1 star. Do not recommend.

Thumbtack customerJun 2026

I am highly impressed with this team. They handled my move-out clean perfectly, focusing on every single detail to ensure the place was immaculate. They were punctual, professional, and offered very fair pricing. Five stars for excellent work quality and reliability!

Thumbtack customerMay 2026

They cleaned very thoroughly after they saw all the dirty places in this 1-bedroom & 1-bathroom condo. The air conditioner was not working and so it was very hot but they still stayed till they finished the cleaning. I deeply appreciated heir hard work!

Thumbtack customerMar 2026

Gave me an estimate of 670 before coming to clean based on accurate square footage and number of bedrooms and bathrooms. When they showed up Nathalie decided it was going to be 800. When I asked why she said, “it’s a big house,” which isn’t an excuse because she knew how big it was before her team came. That brings me to my next problem. Nathalie wasn’t there. She sent other people to do the job for her and did not show up to check their work. They were there for 4 hours and when they left my floors were still dirty.

Thumbtack customerFeb 2026

Great work! I love Nathalie Cleaning services. They were very professional, kind, and efficient. Geidi you and your team did an amazing job words cannot explain. My wife and look forward to using guys regularly. I recommend any who need a good house cleaning service to check them out, you will not regret it!

Billy L.Sep 2025

Quick, understanding and simple.

Carol G.May 2025

Nathalie was absolutely wonderful. I have never seen such a clean house. Everything is shining! She cleaned the furniture, dusted everything, baseboards, cabinets on outside, patio door windows. The bed looked as if I live in a fancy hotel. She will definitely be the only maid I ever hire again. Spotless ! Everything was just spotless!