Wasted Time, Disinterested Representative, and Unfulfilled Commitments — NC Roofing Solution Inc. Exercise extreme caution when dealing with NC Roofing Solution Inc. (San Rafael). After accepting a detailed project listing on Thumbtack—which explicitly outlined a roof remediation scope tied to an active surety bond claim (Merchants Bonding Co. Claim #1015044793) and CSLB proceeding (#NA 2025 021272)—they dispatched a representative named Itay to my Sebastopol property on November 5, 2026. Despite prior written confirmations, Itay arrived late, completely unprepared, evasive, and visibly reluctant to work. He spent over 20 minutes pacing my property making performative phone calls to his "manager" rather than conducting a proper evaluation. When asked what technical details would be included in his formal inspection report for the bond company, Itay scoffed: "Roof inspection report?" He spent less than 40 minutes on site, demonstrating total disinterest, dishonesty, and an inability to deliver basic professional documentation. A completely unhelpful and unprofessional outfit. Avoid.
NC Roofing Solution Inc. San Rafael
- 102 hires
- Based in San Rafael, CA
- 26 years in business
- 5 employees
- Responds in about 2 hours
- Background checked
- License verified
About NC Roofing Solution Inc. San Rafael
Here at NC ROOFING SOLUTION INC. SAN RAFAEL we provide the roofing services you need at prices you can afford in Marin County, CA, areas. Licensed contractors in the state of California #1111166. Our elite roofing professionals are dedicated to taking your roofing services to the next level. We put our customers first and bring quality craftsmanship, attention to detail, and accuracy when installing and repairing roofs. Searching for a roofing company in Marin County worth spending your money on can be tricky when you are on a budget. Protecting your roof and maintaining its longevity over time is crucial to help save money and get your roof properly installed, repaired, or replaced. Because further neglect will only damage your roof further, being proactive is the key to your roof lasting 20 to 30 years. We maintain a high level of safety, honesty, and responsibility when it comes to roofing and give the same first-class service to all customers regardless of project size.
Reviews
The repair we needed ultimately needed to be done by a sidewall specialists rather than a roofer, but NC Roofing gave us great advice about what needed to be done. I would use them for future roofing needs.
thank you so much for coming to the property and we are very sorry that there was miss communication, we will reach out again for another time
They were nice and polite. They got the job done and were clean.
Did not hire NC Roofing as I signed with another.
They responded quickly to my request for help with a phone call and same day inspection, quote, and scheduling of repair. Crew arrived next day as scheduled. They were efficient and thorough.
We have not actually had the work done yet, but so far the experience with NC Roofing and Eitan Rosen has been stellar.