My experience was 5star. From the time I contact them the response was fast the customer service was great they were at my location on time and went straight work friendly and even work overtime the move took longer and these guys didn’t complain and even gave me a discount lol thank you guys so much Im a forever customer definitely recommend
New England Iron Heart Logistics LLC
- 9 hires
- Based in Holyoke, MA
- 5 employees
- Background checked
About New England Iron Heart Logistics LLC
Why Customers Should Hire Us We bring experience, reliability, and care to every move. We handle your belongings like they’re our own, work efficiently, and provide honest, upfront pricing. Our goal is simple: make your move easier and get the job done right.
Reviews
Excellent. Kind, respectful and so helpful Highly recommend! Made our lives so much easier
Absolutely horrible experience. I would never recommend this company to anyone! When I hired this company, I clearly explained that there were only five items to move and three beds to be removed. They agreed to the job and quoted me $450 for three hours. They also agreed to pick up a bed from another house before coming to my parents’ house to move their belongings. Unfortunately, I wasn’t home when the movers arrived, and my parents were left to deal with everything themselves. Instead of the $450 . My sister ultimately paid $1,600 because she felt she had no choice at the time. This was an outrageous and extremely upsetting experience. My parents had no idea what was happening, and I feel completely taken advantage of. We work hard for our money, and it is unacceptable to be faced with such a massive price difference from what was originally agreed upon. I am beyond disappointed with this company and wish I could take legal action to recover our hard-earned money. Please be careful before hiring them. Get everything in writing and make sure you fully understand the final price before allowing them to start working. I would never use this company again.
Great team. Very responsive to my messages before and during the move. Worth the price. Overall excellent experience!
The guys were great and careful. There was a snafu that day, but they promised they would show on that day even w delays; and they did. pick up was scheduled for 2, they did show at 6.
The team was great! Without them, my piano wouldn’t have made it to my new apartment. They were friendly and worth hiring!
They were quick and professional and did a fine job moving two televisions that were 65 inches and fairly heavy for me to handle .. nice work !
They did a great job! They helped assemble a shelving unit and moved several boxes, an air conditioner, clothing, and other miscellaneous storage items from my three-season porch down to the basement. They worked efficiently, followed my directions, and completed everything within the two-hour timeframe we agreed on. I appreciated that they were able to get everything moved and organized where I needed it. Overall, the job was completed well and I’m happy with the work.
We couldn’t have asked for a better experience with the moving of my daughter’s Cupid baby grand piano! The 3 gentlemen were so gentle with the piano and the homes they removed and delivered it to! Very friendly, respectful, kind and professional from the communication before and to the final transaction! Fair quote, excellent communication and prompt delivery!! We very highly recommend this wonderful company to anyone needing reliable and sincere movers! Thank you so much for your kindness and hard work!❤️