Excellent service. Analyzed the situation and resolved it quickly
North Bay Tech Help
- 50 hires
- Based in Santa Rosa, CA
- 3 years in business
- 3 employees
- Background checked
About North Bay Tech Help
If I can’t fix it, you don’t pay — and I’ll explain everything in plain English, never tech-speak. I’m a senior technology professional with 20+ years in enterprise IT and cybersecurity, and North Bay Tech Help is how I bring that experience to homes and small businesses across Sonoma, Marin, and Napa. The same person who answers your message is the one who shows up at your door. What I help with most: slow or broken PCs and Macs, virus and scam cleanup, Wi-Fi dead zones, new device setup, backup and data recovery, and patient one-on-one coaching for folks who just want their technology to make sense. A few things clients tell me they appreciate: • No-fix, no-fee. If I can’t solve it, the diagnosis costs you nothing. • Plain English. I’ll show you what happened and how to avoid it — at whatever pace works for you. • Security done right. With a background in cybersecurity, I don’t just remove the scam popup; I lock things down so it doesn’t come back. • Honest advice. If replacing a device makes more sense than repairing it, I’ll tell you. Same-week appointments, on-site across the North Bay, or secure remote support anywhere in California.
Reviews
Anthony was extremely nice and he taught me a lot in a short time. His explanations were very clear and he’s a terrific teacher.
Great service! Fixed all the items I had on my list in a professional and complete manner. All items fixed in a systematic, well-thought-out process. Actively listened to my questions and provided easy-to-understand solutions. Highly recommend!!
Anthony was amazing! He was extremely knowledgeable, took his time with the work, and made sure everything was set up properly. He got my internet relocated seamlessly, and it’s actually working even better than it was before. Highly recommend Anthony!
He was extremely knowledgeable and helpful. What was required I could never had done so I am very grateful for his expertise. If in the future I need tech help I will definitely call.
It was a great experience. I needed two into outdoor cameras, a nest thermostat a nest lock installed in my home in Sebastopol Pool and it’s all taken care of very professionally. I would highly recommend.
Anthony did a great job! It's amazing how what seems like a tangled web of different software and hardware you're never gonna figure out can be untangled so easily by someone who knows what they're doing. He was patient and explained everything as he went. My family and I will absolutely be repeat customers. I'm sure we'll screw something up again soon!
Customer service is very professional Communication is excellent
Anthony was communicative, arrived exactly on time and completed the work as requested. Would absolutely hire again if and when needed.
Anthony is awesome. He installed antiX Linux on my old 2006 iMac and now the computer is snappy and stable and perfect for my watching my streaming services, great communication and fair pricing. would hire again
Services
North Bay Tech Help★ 5.0
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