Long-winded salesman, difficult office staff, and not so great technicians. Poor communication throughout, difficult to work with when it comes to insurance. They didn’t do the porch (wasn’t covered by insurance and I didn’t have an additional $3k that they wanted for it) but they then let the metal grooves end at the top of the porch rather than the end of the house which means the water drains in the middle of my roof rather than go all the way down to the gutters. Pretty bummed about it.
Northern Pacific Exteriors
- 39 hires
- Based in Auburn, WA
- 15 years in business
- 20 employees
- Background checked
About Northern Pacific Exteriors
At Northern Pacific Exteriors, our goal is to provide homeowners with quality products and master craftsman installation. We specialize in roofing, siding, gutter and window installation. Our prices are always affordable and customer service is always our top priority. We understand that it can be tough finding a contractor you can trust and that is why we do things the way we do. With our estimates, there are no hidden fees and no surprises at the end of the job. The price that you are quoted is the price that you pay. When we come out to your home we explain your project to you from start to finish. We will answer all of your questions and give you an estimate down to the penny. No games, no pressure, just good business. With this challenging economy we understand that times can be tough and people are sometimes sacrificing quality for price. We offer a solution with factory direct pricing on several products and easy, flexible financing options (O.A.C.). Once you make the decision to improve your home with us, we will work diligently to complete your project in the agreed upon timeframe. We will treat your home and neighborhood as if they were our own. Please contact us for a free estimate!
Reviews
Although the roof turned out fine. The ethics of their workers came in to question twice, once involving theft.
Had a shake roof that needed to be torn off, resheeted and roofed. They had it done in 2 days. Very impressed with their team and the professionalism. The project manager called every day and gave updates. The team cleaned up every day like they weren't even there. I will be sending referrals their way and using them for all my future projects. They also I stalled new gutters. Looks sharp. Thanks
Will be getting estimate tomorrow
Great company to work with.
Very nice job done!
had a complete reroof on split entry house. project was completed on time. with only increase due to replacing 13 panels of rotted sheeting. the communication was by far the best ive had dealing with contractors and the price was great. i would use these guys again and again. couldnt be happier!
I don't have the job finished. The customer service and friendliness of the technician has been excellent.
Michelle was very upbeat and informative kept me posted on everything that was going to take place.Excellent customer service.
Norther Pacific Exteriors has been everything you'd want from a contractor so far. Our install date is week of May 6th, they've kept us informed throughtout the process. They have also graciously and have prompltyresponded to my wife's change orders without fuss.
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Northern Pacific Exteriors★ 4.7
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