I had average experience with the technician. He connected the wires and started the fireplace which is great. But did not investigate more to identify the cold air leak. I contacted another company which actually fully inspected the fireplace and identified the air leak area. Decided to go with them for the full service.
Northstar services
In high demand
- 182 hires
- 33 similar jobs done nearby
- Based in Renton, WA
- 7 years in business
- 12 employees
- Background checked
About Northstar services
Our chimney and air duct business stands out with expert service, eco-friendly practices, and comprehensive solutions. Our certified team ensures safe, thorough cleaning while recommending energy-saving solutions to improve air quality and efficiency. We also offer inspections, repairs, and maintenance plans to ensure long-term reliability, combining safety, sustainability, and exceptional service to build trust and lasting value.
Reviews
I would not recommend Thumbstack at all or any of their vendors
Daniel gave us an honest quote that was half of what we received from other vendors. He diagnosed and fixed the issue in 25 minutes and didn't require that we purchased all this other unnecessary equipment for our fireplace.
Daniel was a few min late, but communicated the new time of arrival which I really appreciate. He was professional, identified the issue, and provided options. Great job!
I was quoted $149 for fireplace inspection and cleaning. After the technician arrived, I was told it “needed deep cleaning” and the price doubled. The original $149 apparently only covers a very basic cleaning without removing any components, which was not clearly explained upfront. I wish the pricing and what was actually included had been disclosed before the appointment.
Daniel fixed 2 fireplaces in my home and we are very happy with the result. He explained all repair items and required parts in detail, gave me pricing options on parts to choose from and the final price was reasonable. The job was done on time and he thoroughly cleaned up all work areas and left everything tidy. The scheduling and responsiveness from this business was prompt as well. Overall I recommend this business.
Daniel did an awesome job to get our fireplace working as new. Really happy with the end result
Know what you are doing, don't break the thing that we're working before you touched.
I had a fantastic experience with North Star Services! Both Sean and Daniel were prompt, professional, and highly knowledgeable about diagnosing and fixing my fireplace issue. They explained everything clearly, provided a fair quote, and completed the repair efficiently. Now my fireplace works perfectly just in time for the colder weather! I highly recommend them for anyone in need of fireplace repair.
They did a thorough inspection of my chimney and advised me that I would probably need a 'chemical clean' to get rid of some of the more persistent carbon deposits higher up the chimney. However, I declined this and so they performed a regular brush sweep of the flue, and it now looks very clean.
Services
Northstar services★ 4.5
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