Poor communication and not transparent.
NOVA Exteriors, Inc.
- 72 hires
- Based in Alexandria, VA
- 31 years in business
- 15 employees
- Background checked
- License verified
About NOVA Exteriors, Inc.
NOVA Exteriors, Inc has more than 30 years of experience in replacement windows, siding, roofing, and exterior doors. We offer the best products at competitive pricing. Serving our neighbors in VA, DC, and MD with excellent customer service.
Reviews
Sam has been so responsive in helping us get our door situated. He also provides 12 month interest free loans to get the door. Everything is communicated & explained thoroughly so we know everything that the job will entail & he makes sure we are all up to code. He is an honest businessman who takes pride in his work, and makes sure everything is up to code, done diligently & efficiently.
So Far so good!!! Very glad we made them our choice!
The experience with NOVA Exteriors was great from the initial estimate with sales person to the install. Tom the sales person is experienced and gave great guidance for selecting a replacement for an aging door. He was pleasant and there was no pressure to make the sale. Financing was a breeze and NOVAExt communicated every step of the way from measuring to install. The installers did a great job, paying attention to each detail and left the area clean. I am happy with the look and quality of the door!
Professional.
These guys are a joke, do yourself a favor keep distance , unreliable and unresponsive.
The process of getting the door frame measured, selecting the storm for we wanted and having it installed was easy and I'm happy with the quality. It was quite pricey but I had to get a custom sized door, as the frame wasn't a standard size. The whole process took about a month.
NOVA kept me informed about the installation. The installer was very professional and did a great job. Would definitely recommend.
I already have another company coming today to do the job
Quick service, easy communication, good price.
Contacted Nova for a window replacement estimate. The tech arrived as scheduled. Provided a reasonable bid with detailed information. Price was midrange and materials appeared excellent quality as shown in the bid. Also offered options. Went with a lower bid but would consider Nova in the future.
They came gave a good estimate. Were on time, professional, ensured that I was treated fairly and didn't try to upsale me. They only gave me what I asked for. Sure they made other recommendations, but they were a good company and I would hire them or recommend them again.
Great work and great experience. Really professional
Sent a salesman when I asked them not to. Gave me a quote 3x over what they messaged me. There’s a special if I “buy now”! If you want a company to sell you an overpriced door and trash their competitors, go with NOVA.
I had a door entry and storm door installed by this company a few days ago. From the beginning, they inquired about my needs and we discussed my options. During the installation, they made sure that I understood the work in total and completed it. I highly recommend this company.
The installers were very professional, respectful of my home and did an excellent job, I give 5 stars. They took the time to explain the work completed and left the work area clean. I had my entry door and storm door replaced. I am very pleased. The customer service I give 4 star. Overall I would recommend.
From the first meeting, to measurements and scheduling, to installation and to follow up, NOVA Exteriors was so proactive and professional. Very happy with the products they offered and their patience with our decisions of what to do. So helpful and respectful of the customer throughout the process. Definitely would hire them again. Work was done in half a day and very high quality work!
Services
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