OC Financial Services Inc.

Michael O.May 2020

Irene and the folks at OC Financial Services are great to work with. I have found a new Tax Professional! Thanks, Irene!

Ade O.Jan 2020

Irene, words cannot describe how i feel. I reached out last year to get some questions answered around a past return and you were helpful at that time which made me believe that i could trust and rely on you . I asked her to assist with filing my 2018 taxes on Oct 15 which i paid$115 . She stated the taxes were filed and send me a receipt. Never was i notified by her or her team that there was an issue with their submission and i have been calling the IRS for the last 2 months looking stupid asking if they received my taxes. Nothing was ever received and her efile transmission never went through. This is where her team failed me. I reached out to her a few weeks ago to check on the status since the IRS nothing was received. She told me she just got out of the hospital and would get back to me in a few days which i said ok and understood. It has been nearly 2 weeks and i have literally sent over 6 emails and numerous calls with no response. I finally got message this past Tuesday dec 10th from services@ictaxpros4u.com with no name in the signature and stated in one line, "we will handle and get back to you". Four days afterwards still no response even after calling emailing again. How do you do this to a client ? Even after i went into details about the necessity of getting this issue rectified. If i am going to use a service , customer service and professionalism is key. How do you ignore someone who paid for a service and had issues. Honestly i want my money back at this point. Using you was a waist of my time and i am extremely disappointed. --- updating my review after Irene's comment. This lady Irene could not even apologize for the issues.Instead she wants to lie which is even more frustrating. I have attached the email sent to her which she asked me to send an authorization to efile my taxes ; Sent to her 10/15 at 6.42pm. Immediately i wrote this review on Dec 14th. I got an email from her acting very ignorant like she had not seen any of my emails or missed calls; sending me a picture of one of her wrists in a cast. Someone from her office or herself sent an email on Tuesday dec 10th stating they will fix and i never got any other response till after i had written a review. I had to take matters in my own hands and deal with issue directly with the IRS after the fact. I cant trust this company to work on anything any longer and i refused to work with her again. Work at your own risk

John G.Apr 2019

Irene is a very pleasant and dedicated possessional who had earned much respect from her clients. Her service offers great value and I'm definitely referring her to others.

Aurora C.Mar 2019

Irene was very knowledgeable and answered all my questions.

Esperanza B.Mar 2019

Firs, I appreciated the prompt response after submitting my request. OC contacted me the same day, unlike other business which took days or didn’t answer at all. Irene was knowledgeable, transparent and efficient in preparing my tax returns, I have being employing CPAs to do my taxes for many years and paying the astronomic fees that comes with it. I’m extremely satisfied with the quality of the work done, efficiency, punctuality and value delivered. OC has earned my business for many years to come! I highly recommend theirs services.

Joseph H.Mar 2019

They were eager to do business, friendly and professional. Prices were very fair

Dennis S.Sep 2018

Irene works out of the norms to provide service with her clients. She makes sure the services she provides will make her clientele 100 % satisfied. I am looking forward to work with her in my future business venture.

Stephanie R.Mar 2018

Very helpful and knowledgeable! I will definitely use their tax return services again next year.

Jeff S.Feb 2018

Had a great experience. Would recommend them to anyone.

Payman R.Jan 2018

Keep an appointment and be open for the scheduled time !!!!!!!