Show up on the assigned date. Don't let me sit by the phone all day with NO CALL!!!! VERY DISAPPOINTING.
On My way Plumbing & Drain Service
In high demandLicensed
- 280 hires
- Based in Hazel Park, MI
- 2 years in business
- 2 employees
- Background checked
- License verified
About On My way Plumbing & Drain Service
We provide the highest quality of work and craftsmanship at a rate better than our top competitors in the area. We only use the best materials available methods and equipment to insure you always get the best service. We offer to be out any written estimate by any qualified competitor, we also provide free estimates as well. We also have a special on tankless water heaters supplied and installed at a price no other company can match. For the most common situation we have a flat rate which is also price to beat out all of our competitors. We look forward to receiving your call or text
Reviews
Was scheduled 8-12. Didn't show up till 2. Because he had tires replaced.. Why when he knew he had an appointment. Went to the wrong address. I talked to his wife three times and gave her the correct address. I even called the night prior and she repeated it. Two days ago I even texted the address to him. When they were finally on their way. I called to see where they were. The wife hung up on me. When he did get here the job was completed and was adequate. I didn't like his attitude.
Excellent job installing my toilet. Really impressed
I know now why this man stays so busy he does Top quality work and he communicates with his customers if he is going to be late. The man is a pro A+++++++. Thanks for the excellent work
Nice job Removal of old toilets should be included in the price
He Canceled via email at 1030 a.m. after Lowe's confirmed he was on schedule via text message at 9 a.m. Did not get cancellation email until 130 p.m. when I checked my email. NOT HAPPY!
Professional. Explained scope of work well. High quality, clean work.
For one thing they could maybe actually show up and do the job.
Be professional! Waited all day for the installer to show up before they cancelled me at 5pm because I called and complained about the service, claiming I was rude to their employee. Maybe they need to train people to better handle customer complaints.
Very courteous and professional, but scheduling and showing up when expected not so good.
Services
On My way Plumbing & Drain Service★ 4.6
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