Omri and his team were fantastic to work with. Dealing with mold is stressful, but Omri helped us diagnose and address the issue quickly and thoroughly, taking the time to explain all potential moisture sources and our options. He guided us toward a minimally invasive remediation, reconstruction, and waterproofing plan that felt thoughtful, effective, and focused on preventing future problems. Compared to others we spoke with who seemed unconcerned with how much of the house they demoed, his approach felt honest and fair. We also appreciated his transparency around testing and certifications, and his guidance on what was and wasn’t worth pursuing for our needs. The team was fast, responsive, and professional throughout. We’re so glad to have our home restored.
One of a kind Restoration
- 51 hires
- Based in Van Nuys, CA
- 11 years in business
- 30 employees
- Background checked
- License verified
About One of a kind Restoration
At One of a Kind Restoration, we specialize in helping homeowners recover from water, mold, fire, and smoke damage quickly and professionally. As a local, family-owned restoration company, we understand that every situation is unique — whether you’re working with your insurance or handling repairs on your own. Our goal is to make the process simple, transparent, and stress-free from start to finish. With years of hands-on experience, certified technicians, and a commitment to clear communication, we take pride in restoring not just your property but your peace of mind. When disaster strikes, you can count on our team for fast response, reliable service, and top-quality results every time.
Reviews
Overall, not a great experience working with this company. The crew that completed the actual work was great. The scheduling and communication regarding pricing and timeline of project completion was the issue. We had minor mold and water damage in a closet, which overall took about 5 days to finish - 2 of those days being used to dry out the closet after wood was treated. Complaints: 1. Linda was late to the estimate appointment by about 1.5 hours and didn’t call to let us know. 2. Gave us a quote for 2 closets. Did not explain breakdown of costs or that an additional test for asbestos needed to be done. 3. Crew lets us know that the water damage was minor and did not affect the second closet which is separated by gap that has a vent running down it. Finishes the job and says they are done, not done for the day not going to lunch, done. We contact Linda to explain this and ask for new quote since it’s half the job that was anticipated. She says oh no the guys will be back to finish the other closet. They do not return as there was no more work to be done on their part. We insist that we do not want to do the other closet but she insists that there is damage. This comes off as deceitful and just trying to get more money. She offered us $400 discount. We asked for an explanation for why we were only getting $400 reduced in the price. Turns out she had given us a lower price than their base price for a job. Again pricing was never broken down to us. We did end up getting another $400 discount after speaking with Stefan, who I’m guessing is a higher-up. At this point, although we felt like we had been taken advantage of initially and Linda had been unprofessional, we were satisfied and grateful with the new price. 4. It continued downhill because a job that was started 6/11/25 took until 7/8/25 to complete. This was because it took over a week to schedule a crew to come back out to put the drywall back up. Like I said, the actual work/necessary wait time was 5 days. Linda said another person, Chris, would schedule it. He did reach out promptly at first but then would not call back or take the call when we tried speaking to him to figure out when a crew would come back to finish. It almost seemed like to me that this small job was not worth their time. Mind you, it was a small job from the very beginning. If that was the case, they should have just said they don’t do small jobs and not have taken the job. Again, the guys who completed the repairs were great, and if it were just about them, then I’d give 5 stars. Stefan was also helpful but overall, we did not have a good experience and would not recommend. Attached is a before picture.
Knowledgeable on all aspects
I cannot say enough wonderful things about these people. I looked for water damage cleanup on thumbtack after a leak (overlooked by our EX roofer) caused water to run through the walls after heavy rains. Thanks to our mitigation pm Stefan we were well informed about the mold removal process, which I’m glad they caught in their spection, and we got our home back within a month. I thought it would take way longer. Happily writing this from my beautiful living room that looked like a nightmare when this all started. You would never know if you didn’t know!
I'm not sure why, but the communication at this company is lacking. Their back office obviously needs help and the customer pays for it. I don't recommend them. We started our project saying it was an insurance claim, but when it came time to get certain documentation to provide to insurance, they gave us the run around for over 2 weeks. Every time we followed up, they claimed it would be done next day or we would get a call back. PM said they could coordinate our restoration with their Roofer to see the source of the leak before they closed up the walls. That didn't happen and I had to constantly follow up. They ended up closing up the walls before the roofer even came out. I used the roofer, but decided to pay him separately so I don't get the run around any further. The end result was a wall and baseboards that don't really line up with the existing stuff, and they left a hole where our cable was going through instead of properly sealing and securing the wall bushing. When I brought up the wall bushing and requesting someone to seal it, PM gave me the run around for a week, never sent someone to fix it. At least the roofer did a good job, but he's not technically part of the company.
Very nice and answered my questions
Return phone calls, get the job done in time, and don't assume women are stupid.
One of a Kind Restoration went above and beyond in fixing our water leak. Great communication, excellent work -- highly recommended.
One of a Kind Restoration did an awesome job of drying out of water leak under my mother's house. They came in a hurry, gave a fair estimate and got right to work. Marisol was very responsive to my questions and handled requests in an efficient and professional manner. Highly recommend One of a Kind Restoration for all your restoration needs!
Omri gave me perfect advice on my mold situation… I’m feeling so much better about this arduous process. Thank you Omri!!!
Wish I could give 0 stars. Plan to post about these scammers on every social media platform and search engine to get them out of business for cheating people. If you want to be robbed of your money then go with one of a kind restoration. They are thieves and crooks. I hired them for mold restoration and repair and told them I would get my insurance to cover it just for them to come in and quote me an amount for the job and later charge almost $2000 more, that I now would have to pay out of pocket. They will never send you the exact amount on paper no matter how many times I and my insurance company asked them to. Instead, they’ll give you the runaround like the crooks they are and ask you to docu-sign for them to get paid for work they didn’t even do. These crooks even charged for gas, rental cars and a whole bunch of ridiculous things my insurance company refused to pay for. If you want to be swindled then go with one of a kind. They didn’t even finish the job because they’re just money hungry scammers.
Very helpful
We did not get other quotes first and found out they were expensive. Our own fault. It took them almost a week to finish and it took them 3 days to pick up their 2 large machines The quote to put the drywall back to normal was $1600.00 and Ange was $500. I would not recommend them L
They are prompt, professional and hassle free one stop shop!
I was very happy with One of a Kind’s communication and punctuality. I also felt they gave me a fair price. I would definitely recommend them.
One Of A Kind Restoration was very professional and courteous. I’m glad they came out to my home to look and assess the issue. Omri explained my situation to me in a very clear manner.
5+ stars for One of a Kind Restoration! They responded to my plea for help immediately and Omri came out the same day. He assessed the problem right away, explaining everything to me as he did it. He recommended a solution and explained why he was recommending what he did. The crew was out in a flash and worked effectively and quickly. They did what they said they would do, when they said they would do it. I cannot recommend them highly enough!