One Stop was very responsive, asked lots of questions to be able to give a good estimate for the work I needed. Techs (LA & Kiara) arrived on time and ready to work. Driver CV Axle, tie rods and boots. They did recommend front brakes (which I did know were due) but were not there to upcharge or "make work". I have driven for 2 days and there are no odd sounds, ride is smooth, and brakes are perfect. I have a 2008 Acadia at 94K miles, and I'd like to keep her running well past 100K if possible. I keep great records and get work done regularly. Looking for a long term relationship and I believe this is it!
One Stop Auto DMV
In high demand
- 86 hires
- Based in Chantilly, VA
- 7 years in business
- 3 employees
- Responds in about 3 hours
- Background checked
About One Stop Auto DMV
One Stop Auto DMV – Your full-service mobile mechanics serving the DC METRO AREA IN DC, MARYLAND AND VIRGINIA We handle almost everything for your vehicle, including engine and transmission removal/replacement, repairs on all systems, exhaust welding and light fabrication, and detailing. Basic Diagnostics Specialized diagnostics smoke test for EVAP, Exhaust Intake or any leaks DONT WORRY YOU DO NOT NEED TO BRING YOUR CAR FOR ESTIMATE JUST SEND VIN WE ALSO ALLOW YOU TO USE YOUR OWN PARTS Customer-Supplied Parts Policy Customers may provide their own parts. However, if a customer-supplied part is incorrect, defective, or fails to function properly, all labor charges remain due. Any additional labor required to diagnose, remove, reinstall, or replace the part will be billed at our standard labor rate. Removal and replacement labor is covered for one installation only. While we don’t do windshield replacement or tire mounting/balancing, we do all other windows and patches on the side of the road we pride ourselves on offering the best prices in the DMV and bringing expert service directly to your location. Fast, reliable, and professional — we make auto repair easy and convenient for you. PLEASE SEND YOUR VIN INFORMATION SO WE MAY BE ABLE TO FIND INFORMATION SPECIFIC TO YOUR VEHICLE FOR THE FASTEST QUOTE FIRST TIME CUSTOMERS GET AN 10% DISCOUNT WE HAVE THE BEST PRICES IN THE DMV IF YOU ARE NOT IN THE DC METRO MAIN SERVICE AREA (FORREST GLEN METRO GREENBELT LAND-OVER DOWNTOWN LARGO BRANCH AVE HUNTINGTON FRANCONIA WEST FALLS CHURCH MCLEAN NORTH BETHESDA WE CHARGE 2$ A MILE SERVICE MAP IN PROJECTS A $60 Service Call Fee will be charged if our technician arrives at the scheduled location and the customer is unavailable, cancels upon arrival, or no work is performed for any reason not caused by one stop Auto. This fee covers travel time, fuel, and scheduling costs and is non-refundable.
Reviews
La and Keeana were excellent! They were very knowledgeable about our bmw and knew exactly what route to go. I definitely will be using them to continue the work on our cars. 10/10!!!!!
Great experience with LA! He did an excellent job diagnosing the issue and replacing the battery. He got my car running again after it had been sitting unused for quite some time, filled the tires with air, and clearly explained the next steps and what I should get checked. Very knowledgeable, helpful, and professional. Highly recommend LA!
I really I’m happy with my service and I will definitely continue to use this service my mechanics made me feel at easy and informative definitely 5 stars
I appreciate the work LA put into my vehicle. He took his time & he's very knowledgeable.
Very knowledgeable, went above and beyond to make sure i understood the issues with my jeep. Explained what was being done and why every step of the way. Appreciate the service and will be back in the future
I had a great experience getting my drive belt replaced.L.A and Kianna were punctual, honest, and very professional throughout the entire process. I really appreciated the clear communication, and there were no questions or concerns that went unanswered. Everything went smoothly, and I would definitely use them again for any future repairs and recommend them to others!
Folks? as A Landlord who has hired many contractors over the years, I must tell you that L.A. & his Partner Keanna completed my auto with care and top notch professionalism of the likes I haven't experienced in years! been dealing with a loud roar from my driver side left tire since the fall and finally I had had enough! I went on the THUMBTACK looking for a competent tech and I was blessed by a response from them in seconds and they arrived within 2 hours to get the job done! I am a very happy and satisfied customer and he is officially my mechanic for life! Thanks again for your excellence service L.A. and Keanna!
He did a great job at diagnosing and letting me know what was wrong with my car and actually told me which parts I needed to get back in the road
Keeana and LA, I am very dissappointed at the lack of customer service received today with your no call, no show to today's scheduled appointment. We spoke and confirmed, just yesterday afternoon. I understand that daily things can happen which brings a need for flexibility in our schedule, even more so when you are running a business, thus, is why communication to the customer is essential. I want to express that your lack of communication is one thing but not honoring your word is another. You did not show up when you said that you would. Eventually the evidence will compile itself; poor Thumbtack ratings will expose the integrity of your business.
Had an issue with my truck not starting, One Stop Auto responded very quickly to assist with the issue. My technician came out in under 30 minutes and got my truck back on the road in less than an hour. ADDITIONALLY, they were very professional, knowledgeable, and informative as well— I’ve already hired them again for another project!
This isn’t an Individual but a farmed out Business. The Tech assigned to me didn’t read my very detailed Job Description. Didn’t have access to the photos I attached, and whomever is assigned calls isn’t smart enough to look at the zip code. As a Business you need to treat your Customers the way you want to be treated. Be prepared (know the job) If you have a question ask it The Tech’s comments after I called this Co. I was no “price” included, no address. I reached out to you for an Estimate, you understand how that works, thus the details and photos. And when I called, if your Tech knew one thing about my job, was professional and asked where I was located I would have told him. But his not knowing a thing about my job, talking over me, and being unprofessional; if that’s how you are on the phone, are you going to be better in person? No. If you’re farming out 4 Techs it’s up to the dispatcher to send the Job Description, Photos and Location (City) and PROVIDE THE ESTIMATE!! And, your techs should be trained to read the Job, review the photos not complain to me that they don’t know anything! That’s what you can improve. Thank you for time and wish you good luck!
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One Stop Auto DMV★ 4.6
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