I called out One Way Septic for routine maintenance, as my septic tank hadn’t been drained in a while. They showed up within 30 minutes of my call. They provided a lot of recommendations so that I can maintain my septic tank until my next draining. I appreciate the quick response and same day service. I 100% recommend one way septic and will be using them moving forward.
One Way Septic Service
In high demandLicensed
- 249 hires
- Based in Acworth, GA
- 9 years in business
- 6 employees
- Background checked
- License verified
About One Way Septic Service
One Way Septic is a fourth-generation, family-owned company serving homeowners and businesses since 2017. With more than 40 years of septic industry experience, we take pride in clear communication, dependable service, and treating your property with care. Our certified technicians provide septic tank pumping, cleaning, inspections, repairs, installations, drain field repair and replacement, sewer line repairs, hydro jetting, and emergency service for sewage backups. We explain our findings and your options before work begins. Based in Acworth, we proudly serve North Georgia and the Metro Atlanta area, including Woodstock, Kennesaw, Cartersville, Dallas, Marietta, Canton, Alpharetta, Emerson, Hiram, and surrounding communities. Message us through Thumbtack to discuss your septic needs and schedule service.
Reviews
I really appreciated their quality of service except they wouldn’t cooperate with my insurance company causing us to pay out of pocket. All they had to do was answer a few questions and we would pay up front, but they refused causing us over $2,500 that we can’t be reimbursed
This wonderful gentleman showed up on time, put a camera into the system, found a small problem and quickly corrected the problem. This company is very reliable and knowledgeable and affordable. I highly recommend them
Guys showed up on time, did a good job digging up the access point to the tank, and quickly identified an inspection issue after draining it. They identified a bend in the PVC main line leading to the house, which I was skeptical of at first, but after watching them scoop out the red clay around the pipe it was there sure enough, and it bent a bit higher than I’d imagined it would have, most likely from a poorly done previous installer. They took out the old pipe, installed the new one and buried it properly and went on their way. Definitely recommend.
Knowledgeable. Still waiting on details and pics of what was done as discussed.
These guys were AWESOME --- even with the cold weather, they managed to come out super early with smiles! They explained our problem, walked us through everything and took care of the issues. We will definitely be recommending them to other folks 😁
No complaints. Ended up not needing the system pumped out so we had to pay a $175 service charge. Guess that's better then the $300 to $500 clean out fee.
I plan to use them going forward
They pumped the septic tank and did a good job but be very careful with estimates they give you. I was told I needed $4300 worth of work on my system. When I asked them to email me the facts of what it needed and the price I never got an email which I thought was weird. They said the main line was bent from sludge being backed up in it for so long that it needed to be replaced and that the drain lines all needed to be replaced... Two other companies quoted me under that for brand new systems and it didn’t end up needing anything else done. The main line has been the way it is from the time the house was built and isn’t / hasn’t caused any problems. I was told by contractor there was no way sludge could have caused the main line to bend the way I was told it did. So to pump your tank they do great but ALWAYS get someone else to come look before approving estimates. Update: I have attached a copy of what was sent to me originally as she stated on the 30th. As you can see there were no notes or attachments. After posting the review I was sent a text to READ the invoice along with a new invoice that now has notes on it. I just suggest you proceed with caution when given an estimate and check around.
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Services
One Way Septic Service★ 4.7
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