I was having trouble with my hot water heater. Optimal Plumbing(Landon) came out the day of my request. He was able to address the issue quickly and explained the problem to me. He was able to fix it in an hour and everything is working properly. I would recommend them.
Optimal Plumbing Solutions, Inc.
Great valueLicensed
- 181 hires
- 2 similar jobs done nearby
- Based in Raleigh, NC
- 9 years in business
- 8 employees
- Responds in about 2 hours
- Background checked
- License verified
About Optimal Plumbing Solutions, Inc.
At Optimal Plumbing we believe in doing the right thing 100% of the time. We are committed to customer satisfaction and getting the optimal solution for each customer.
Reviews
Aiden came out and cleared a clogged drain for me. Showed up on time, was professional, and did a great job.
Showed up on time and tookcare of business quick! I really appreciate them being able to work with my schedule and be flexible with me moving in. I got my water heaters expansion tank replaced, and fixed a few other items on the heater. Would definitely hire again, fantastic team!
Aidan arrived on time and was quickly able to diagnose the problem. He gave us an estimate and was able to complete the work right then.
The Gentleman was very professional and efficient. He did a good job of explaining things.
Good experience, knowledge plumber. Will plan to call again in the future.
Service person arrived on time and quickly identified and repaired our drain to fix the backup issue in our dishwasher. Would hire again
Had a water main break. They were out the next day and had it fixed quickly
Very courteous, professional, and timely. I appreciate the quick response and same day care.
Had low water pressure. Called another plumbing company but they couldn’t figure it out. Called Optimal and they diagnosed and resolved the problem within an hour. Couldn’t be more pleased. If I have any plumbing issues in the future, Optimal will be my first call.
$430 TO CLEAN TWO CLOGGED TOILETS (one actually, since the other was slowly draining but not critical). It took their pro 10 min. AND if they were to remove one of the toilets, the price would have gone UP TO $730!!! They do tell the price ONLY AFTER their guy checked the problem. But they have a regular price. Just do not want to spook you with it. If there was’t a bunch of kids poop swimming in the toilet, I would never agreed to this! Otherwise, they did their job. They answered my message lightning fast. Their service is great! BUT their prices are OUTRAGEOUS. If you want super fast and expensive, these are your guys for sure. If you’re not in a hurry. Keep looking for MUCH lower prices. Satisfied with their work but the price point left me feeling robbed.
Great Experience, would highly recommend.
Mosi arrived within an hour of contact! Very professional and he explained thoroughly the issue with the toilets. I appreciated he came in with a mask and used shoe coverings. Completed job in an hour! Will definitely recommend!
He found that our disposal had simply become unseated and fixed it without any unnecessary charges. An honest approach. Also handled a “extra job” that I came up with on the fly. Very happy.
Very responsive, honest, and professional. I’ll use these guys again if the need arises.
I was hesitant to use thumbtack because I think it’s easy to get scammed. I cannot vouch for this company and I would highly discourage anyone from using this company. I had to go back and look at the reviews. There is no way they have this many satisfied customers. I had to change my filter from most relevant to most recent. They are using this $49 dollar estimate fee to SCAM you. They are not real plumbers. Or, not all of them are real plumbers. If I would have paid using a credit card, I would have disputed the charge. The guy felt sketchy and suspicious, even though he had on a uniform and they sent a fuzzy picture to my phone when he was on the way. I just saw the text. The pic came later. I’m sure he just took it right before. I would have cancelled the appointment beforehand. No reputable company is going to send you a pic of their employee that looks like it was taken ten years ago on a flip phone. Very fuzzy and grainy looking. My roommate who is a male was not supposed to be there. But luckily came home right on time. I had a bathroom sink faucet that had both handles turned to on position and all that would come out was a drip. This was a rented house and been like this for a month. My father who lives 2 hrs away told me to take the handle off, it probably needed a new washer. I just hired someone because I did not fee comfortable doing repairs on a house that wasn’t mine. They sent Carter McDowell. He came in, took one look at the faucet, took his finger, tapped the spout a couple of times (have no idea what that does) and said I needed a whole new faucet. The brand was Aquasource (see picture). He said he had never heard of it. It was an off brand and couldn’t get parts for it. That it would be a hunt trying to find it. I told him, I couldn’t believe it. I asked if there was anything else. I don’t understand why the entire faucet has to be replaced. I did not want to have to replace all the hardware. I didn’t understand why that was even necessary. He did not and I repeat....Did not screw off the handles, the spout, did not look under the sink, nada. He didn’t do anything but tapped the spout. I stayed with him the entire time (because I’m thinking it’s the washer) and he assessed the situation in 30 seconds. Quoted me $486. I had to bring in my roommate and he was like no way. Something is off. The guy immediately got defensive and went into what sounded like a trained speech...about their prices being affordable...competitive, blah blah, etc. A quick google search and the brand is carried at Lowe’s. I explained that we were under the impression this was a quick fix. Possibly build up. I asked him to email me the quote so we could think about it. He recommended other brands to get the sink replaced. I called my dad immediately. My dad came the next day. He said he would have to look at it for himself. That was crazy expensive and he could probably find the parts if needed. He came and took the screen off the spout and....the water flowed. He literally unscrewed the top part of the spout and held it up to the light. You could see the holes clogged. He said it’s sediment build up. He thought I told him it was a leak. That’s why he said the washer. He said he would have just told me to do this over the phone. I just ran it under hot water. Sink fixed with screen on and water flowing. Smh. I just wasted $49 for Carter and my stupidity. My dad said there is no way he was a plumber. Any plumber would know how to fix that. Still would have cost you $49. You just got bamboozled. Oh and I never received the quote for $486.
Extremely responsive, reasonable, honest and effective. When the job proved much more involved and complex than initial assessments, Brad called in assistance for additional hands/tools/perspectives He also went above and beyond what was necessary to solve the problem in order to provide the optimal solution. The final result was a re-routing of the main drain for my 100 year-old house and I have tremendous confidence in the result, not only for the moment but for long-term service and maintenance. A true gentleman and a true professional.
Services
Optimal Plumbing Solutions, Inc.★ 4.8
Check availability