Optimized IT

Top ProGreat 4.6(100)
In high demand
  • 1,258 hires
  • 33 similar jobs done nearby
  • Based in Austin, TX
  • 32 years in business
  • 10 employees
  • Responds in about 4 hours
  • Background checked

About Optimized IT

Get all things IT covered from websites security cameras voip networks cabling Completely managed IT.. No contracts. Results will speak for themselves. Cmit has been in small and medium business support for 28 yrs 220 locations 800 techs . We get the job done right or your money back Our business IT support services include: IT Security IT Consulting HIPAA Compliance Solutions Structured Cables Networking Counter Hacking Wifi Installation Hosted VOIP Solutions Phone solutions System and Computer Management and Remote Support Penetration Testing And More

Reviews

Thumbtack customerSep 2026

Do not hire this pro. His team did not complete a single thing that was asked of them within a 6 hour window. A completely incompetent man came to my office, who had no idea how to use a Mac computer. This team is a complete farce, and you will be better served with another IT organization. Complete waste of my time and money.

Thumbtack customerAug 2026

They got my office printer network issues fixed! On time and delivered within the hour appointment!

Michelle N.Jul 2026

I needed my email to be moved to miscosoft exchange. It was a big process because I had 13 years of emails and 2 addresses. They took care of everything and gave me step by step informing along the way. Great job

Beth M.May 2026

Professional, kind and great ability to communicate!

John W.Mar 2026

We had a complicated email issue which emerged after transferring a website from one hosting service to another. Punit was able to diagnose the issue fairly quickly. Resolving it was more complicated since the new host wanted us to verify things through email which was still being directed to the previous hosting site. This meant the email was non-functional and we were stuck in a catch-22. Punit was able to finally get it resolved and stayed with the issue until he could verify everything worked as planned, Would definitely use them again should another issue arise.

Jim P.Jan 2026

I had a simple computer / printer issue and Optimized IT fixed it that very afternoon. They were quick and took care of it.

Ryan D.Nov 2025

THey went above and beyond to make my needs sufficiently met

Mary H.Feb 2025

The technician was very professional and friendly. He did everything I needed in a couple of hours.

Marvin d.Aug 2024

Professional firm easy to work with and always in contact

Patti W.Jul 2024

Ari is very professional, very knowledgeable and very easy to work with. He answered all of our questions and found the problem right away and repaired it. I will definitely use them again in the future.

Becky R.Jun 2024

Quick to respond and communication was excellent. Techs (Gold and Bolaji ) were patient and kind and knowledgeable. They resolved my issues and I am forever grateful.

Logan S.May 2024

We hired Optimized IT for our network cable installation and were absolutely thrilled with the results. Their responsiveness and professionalism were top-notch, and they executed the job with flawless precision. The entire process was seamless, and the quality of their work exceeded our expectations. If you're looking for a skilled and reliable network cable installer, look no further. Highly recommended!

Dip D.Apr 2024

They did great. They came in day off and fixed everything for me.

Branden s.Mar 2024

On time to the appointment and did the everything quickly and precise!

Lisa C.Dec 2023

Had the best experience today, my issues were resolved immediately, and now my computer is fixed. I would highly recommend this company, and we will be using them again.

Ilene R.Aug 2023

The technician was wonderful and arrived on time.

Mitch D.Apr 2023

Hired them to install six Ethernet jacks. They represented they had an experienced employee to do the work. Turns out they found him on thumbtack too and just contracted him to do my job. They offered me a reduced hourly rate but the installer worked dreadfully slow resulting in a much larger bill than I would have paid to anyone else, even after haggling and negotiating. He took over five hours to terminate and test six cable runs (should be two hours tops). The installer arrived unprepared , did not have cable, jacks, etc. He didn’t clean up after himself, left trash where it fell, etc. Since the installation, all of the jacks have fallen off the wall. The owner is very hands off, and does not seem to be concerned that this was a less than satisfactory experience. They may be great for all things software, but I will not hire them again when I wire the rest of my house. I will select someone that offers a per run price. The installer spent over 14 hours on my job and it was not complex. I should have out a stop to the job after the first day, but honestly thought to myself “how long could it take to terminate and test six wires?” Apparently the installer thought 5.38 hours was reasonable.

Marlon H.Mar 2023

They are awesome!

Sameer S.Mar 2023

Tech was professional and on-time

Shadi K.Feb 2023

High quality work from A to Z!

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Optimized IT★ 4.6
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