Bad customer service. Asked pro to come out, they asked if I needed weekly service or one time.. the moment I mentioned I only needed a one time service I never got a response back and it’s been over a week.
Orange County Pool Service and Repairs
- 6 hires
- Based in Chino Hills, CA
- 15 years in business
- 5 employees
- Responds in about 2 hours
- Background checked
About Orange County Pool Service and Repairs
Tired of unprofessional Pool Service? Pool guy impossible to get ahold of and turning your pool green? Come work with the pros! With 30+ years of experience, we focus on quality, consistency and communication. We guarantee you'll be the best company you have worked with.
Reviews
We had a plan to meet, but did not show up or tell me he wasn’t not coming. I texted to follow up, but did not get a reply. I expected better communication, especially after letting you know that I needed this service right away.
They were the first to respond and was willing to come and check out the pool and give me an estimate. Dawson's estimate was in line with the others I received online. He was very professional and answered all my questions. Just the fact that we were able to communicate face to face tipped the scale.