Technician called to let me know they would be late. Cleaned the two carpets but still had stains and were not clean in some areas. Definitely still had some weird smells to the carpets and ultimately didn’t get what was needed from the service. They did try rescheduling for July 4th but had renters in already unfortunately.
Oxi Fresh Carpet Cleaning
In high demand
- 472 hires
- 117 similar jobs done nearby
- Based in Kirkland, WA
- 20 years in business
- 8 employees
- Responds in about 2 hours
- Background checked
About Oxi Fresh Carpet Cleaning
We are a franchise of Oxi Fresh and service your area!. We take pride in delivering quality service, focusing on customer satisfaction and delivering smiles like no other. We don't believe in cutting corners!! Special Features: 🌿Fast Dry Times! 🌿Green Environmentally friendly cleaning process 🌿Pet Odor Removal 🌿Convenient Scheduling 🌿Oxi's Green Carpet Cleaning🌿 The environment and our impact on it is a concern for millions, if not billions, of people. In order to combat waste and pollution, new green companies, including those who specialize in green carpet cleaning, have emerged who use efficient technology, low-energy solutions, and safe materials in order to reduce any negative effect on the environment. Oxi Fresh is one of those businesses. We are committed to being an environmentally friendly and green carpet cleaning company. We practice water conservation, have energy efficient machines, and recycle both in the field and in our office. Plus, as a part of our eco carpet cleaning, we use green carpet cleaning products that are safe for pets and children. This eco friendly carpet cleaning is very effective. Our green carpet cleaning actively breaks up the stains in the carpet while making them easy to scrub out of the carpet. What’s more, since our environmentally friendly carpet cleaning solutions are so effective, there is no need for large amounts of water, so your carpet will dry in about two hours!
Reviews
Andrew did a great job for deep cleaning out hard wood floor to take out stains from dust accumulated over 15 years. The floors looks great now! Will use this service again and highly recommend!
I was extremely unhappy with my experience with this company. They texted me after arriving to the house stating it may be hard to clean the floors because the carpet was office grade but we agreed they would try their best. After they left, I sent them payment. The next morning I arrived to the house to see the floors were not even attempted to be cleaned. There was still dust on the floor and things that were wiping up with a paper towel and water. I was frustrated to be taken advantage of so reached out to the company. They defended their staff member saying they completed the work (even though they weren’t the ones on-site). Once I sent photos/videos to prove it was untouched, I was told they could come back for a reclean but by that time was too late because my client needed to give the keys back to rental. No refund and no help. A shame. Thumbtack won’t allow me to post the videos since it’s a photo only platform.
Oxi Fresh Carpet Cleaning came to clean our large sectional couch and a recliner chair that our dogs left an odor. The recliner had dog urine and they cleaned the spots and took the smells away. I am happy with their service and will use them for any future cleanings that may arise. One downside was due to arrival time being less 30 minutes past my appointment time. That was overlooked by me because I see how they take their time to complete the job. Thank you Oxi Fresh!
My overall experience was with the gentleman who cleaned my carpet was Good. I felt he did a good job, considering the stains from previous tenants. I can appreciate that he took his time and got the job done.. recommend
Very good experience. There was only like 3 deep stains they weren’t able to tackle but they brought my carpets back to life and that’s all that matters!
The cleaning services were good but the communication was horrendous. I got cancelled and rescheduled and rescheduled three times without proper notice beforehand. Things happen, I understand. But messaging the client at the time you’re expected to show up saying that you’ll be very late is terrible practice. Please do better.
This is my second time having them over and they’ve done great! I’m a pet sitter so I’m left with constant stains/marks and it isn’t very pretty when your wanting company over! I’m glad I found this team they are very responsive and especially having Ravi both times, he is super nice and easy going and always love having him here! booking again and again 😊
Very pleased with the overall service. Carpet has been throughly cleaned. Recommended!
They did floor cleaning for us. They did a good job in removing stains from the floor and now the floor looks much better than what it was. They were very professional in their work. Would recommend their services.
The guys that came were great and our couch is nice and clean! Thank you!
First - I had booked them for steam cleaning. They did not do steam cleaning and in fact the owner says on phone that they don’t do steam cleaning but they have stream cleaning as their speciality in their profile Second - the guy who came was very rude. Third - the guy might have spent max 30 mins and they did not even clean 70% of the spots saying that the carpet has taken color. At once place I had water dropped on the carpet, would the carpet now take color of water? My experience has been very disappointing.
Unprofessional equipment. Could have done better myself by hand
Exceptionally service, I received response within minutes from the owner Andy, he was able to accommodate me today itself and they did a great job with my couch at a very reasonable price estimated upfront . Professional cleaning and communication, I would highly recommend them! Thanks Andy and team!
I paid for travel time rather than work. Yet not sure how Kirkland to renton is an hour drive. So just to let everyone know, you’re paying for travel rather than work.
Did a great job
I would absolutely choose all five options if Thumbtack let me. I heard back from Oxy Fresh within minutes. The technician was on time, our five room rental was finished within an hour and a half. The stains from our previous tenants dogs were gone!! Really amazing! This company is on my preferred vendor list!
Amazing service. Team is very accommodating, and responsive. They did an amazing job of cleaning my carpet. I would love to work with them in future.
They were on time and very prompt
Services
Compare other pros
Oxi Fresh Carpet Cleaning★ 4.5
Check availability