Pally Roofing has great customer service. They were very responsive and was able to complete the task swiftly.
Pally Roofing
- 126 hires
- Based in Garrettsville, OH
- 18 years in business
- 20 employees
- Responds in about 10 minutes
- Background checked
About Pally Roofing
Home is where you find the things we love. ❤️ Keep your loved ones safe by hiring the friendliest family that’s ready to help you keep yohr house protected. A little care today brings big peace of mind tomorrow — and we’re here to help every step of the way. 📍 Serving Northeast Ohio The friendliest leader in the roofing industry 🏠 ❤ Locally owned and operated Get a free roof inspection or quote anytime
Reviews
Sales guy was super friendly and helpful, noticed additional issues that I didn’t know about. Not fake stuff because I’m a woman! He was very knowledgeable about the process and different options and explained everything very well. He took a lot of time. I feel I got a good value. Some of the front shingles look weird to me, like sideways but I was told they are fine that way. It shouldn’t effect anything I just don’t like the way it looks
Pally delivered as advertised, did what they said, when they said it. Will use them again.
They were punctual they came. They did the job very very well and I love my new gutters and I'm I'm really happy with them and I would use them again. Will post pics soon
They did a very complete evaluation of our roof problem. They offered a way to deal with financing our roof replacement. The roof was replaced in one day by very competent workers. Cleanup was excellent. They promptly sent an employee to fix a bannister finial that had been knocked off inadverantly by the crew during the roof installation. I cannot praise this company enough! They provided unusually excellent customer service in every way!
Salesman explained history of company and their goals which were interesting to me, he was friendly.
I hired company for slate roof repair & they replaced broken slate with gray plastic tiles that look terrible! The 2 workers they sent, Mervin & Trevor were awesome & they did their best with the fake tiles they were given by Pally.
My insurance company gave me a dead line to have moss removed from my roof. What? I contacted a few contractors. One gave me a quote without ever coming out. It was reasonable. Pally made an appointment to come to my home. The young man who came out was very professional, clean cut, and most importantly knowledgeable. He got on my roofs and surveyed everything. Afterwards he showed me via a lap top and videos that not only did I need my moss removed, but I had some serious issues with my gutters. With the lack of fascia underneath them, the wood was rotting and my gutters were working themselves out of some of the rotted wood. Had he not gone up there, found the problem and taken videos to show me, I would never have known. He also explained to me why it was so important to remove the moss, what and why it was necessary to replace the wood that had rotted and cover it with fascia, and that they could fix the problem while still using my existing gutters. I chose Pally even though it cost me more. They actually saved me money though, had the problem not been discovered, I could have ended up replacing everything (gutters and all). He also explained some maintenance that would preserve my shingles even longer than the warranty. (I did not have that option done, but will in the future.) They first had a man come and clean and spray my roofs. Again, he explained what he was doing and what I should expect to happen. About two weeks later, a team of men came out removed and completed all the repairs to the wood underneath the gutters, overlayed all of it with fascia, as well as cleaned out and replaced my existing gutters with a much better mount or nail (not sure what they are called). Again the foreman of the team was very imformative, before, while, and after they had completed the work. When the work was completed, they took me around to inspect their work and cleaned off the remnants of the dead moss. They were very neat, professional, and carefully surveyed my property afterwards, removing anything that may have fallen on the ground. I am VERY pleased with the work that was done, the knowledge they expressed, and over all professionalism. My only complaint was the communication with the office. There was a lack of communication of when they were to have someone here to give me an estimate and never called to tell me when the team was arriving to do the work. The most important parts, their knowledge, videos, communication while here, care of my property & workmanship were top notch. 🌟🌟🌟🌟🌟
Pally was very efficient finished my roof in one day I recommend them
Wouldn’t offer an estimate because the name on this account didn’t match the name on the auditor website. Not sure why that even matters who paying for the service. But glad I did not waste time with this company.
These folks are amazing. I contacted them to clean the gutters on my rental properties and they responded immediately. They did a great job and provided dozens of photos from each property and advised recommended repairs. Highly recommend this responsible vendor.