They came and diagnosed the issue and gave me an honest recommend ation on parts to order. They promptly got parts and fixed the issue.
Panda Heating and Cooling
Great valueLicensed
- 783 hires
- Based in Plano, TX
- 18 years in business
- 4 employees
- Background checked
- License verified
About Panda Heating and Cooling
With 18 years in business, our licensed air conditioning and refrigeration team delivers high‑quality HVAC service you can trust at prices you can afford. We specialize in central air conditioning repair and maintenance, and we’re known for our fast response times—when you call, we make every effort to be there right away. As a small team of four, we give every job the personal attention it deserves. We don’t cut corners, and we’re not finished until your system is working safely and efficiently. Whether you need a quick repair, routine maintenance, or honest advice, we’re here to help. Contact us today to schedule service and get your home comfortable again.
Reviews
Very fast and professional they fixed my issue and gave me a very affordable price.
I have used Panda several times. The technician was focused, complete, and professional on my repairs. I would use them again.
Jason was on time, explained the repairs i needed and was very quick and thorough with his work!
I prepaid $9,000+ for an AC unit and install scheduled 4 days out. I called the next day to cancel and they told me I can’t get a refund. I can’t get a refund for prepaying for a service and product I never received? They have not responded to my emails and keep giving me the runaround on the phone. I have submitted disputes with my bank.
$850.00 for a new capacitor, new contactor and condenser cleaning.
Panda Heating and Cooling had a technician at our door in less than an hour. Their communication was excellent, and they quickly fixed the problem. We went from 96 degrees inside to comfortable in no time. I highly recommend Panda to anyone who needs fast, punctual, and responsive service.
Very unprofessional and disrespectful. Hassan came in to install a humidifier then end up turning my water heater off. When i found out the next day from not being able to even take a shower and called him, he keep denying it when he was the only person working in my basement all over the fuse box and everything but instead, started using curse words... calling me dishonest... A simple, "sorry, i must have forgotten to turn it back up" could have easily fixed the problem but he chose to deny that he somehow have caused the issue and be disrespectful about it. I didnt realized i hired a sailor. A little update, just a couple days after their visit this is how I found my basement this morning (see pictures)
I'm still not 100% sure about the service. The service guy was nice. I mean he didn't say very much, but he wasn't rude and he got straight to work. However, when he left the first time after attempting to fix my AC unit, the temperature in my house never dropped. He said the unit only needed cleaning and he pointed out that I had my filter in the furnace upside down. He flipped it, cleaned the unit and then told me the issue was fixed. After a couple of hours I called back because nothing had changed. He came back. I'm not exactly sure what he did the 2nd time. He told me the temperature should begin to drop, then left again. It did drop, but not until many hours later when the temperature outside had dropped significantly. Eventually, around 9pm, the temperature in the house finally reached the temperature set on the thermostat. However, the temperature went up to 78 today and my thermostat is set at 73. I know it's really hot outside today, which is why I haven't called back. The odd thing is, the temperature on the thermostat is rising even though it's getting later and the temperature outside is falling. So, I appreciate that the guy came back and checked his work and didn't charge me anything extra. He also returned promptly after I called the 2nd time. I appreciated that. The thing is, I still don't know if my AC unit is fixed. So of course that's a problem.
My new AC compressor was not working, set an appointment with Panda. Jason arrived within the time frame and text to let me know he was on this was. Jason found a small R410 leak which he repaired and refilled my AC unit. Thanks again for repairing my unit and the professionalism.
Services
Panda Heating and Cooling★ 4.6
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