Besides the bait-and-switch issue — where they quoted one service call price officially here on Thumbtack and then changed it — the customer service was terrible. Whoever was responding clearly had no real ability to resolve anything. It was just the same useless script over and over: “I’m sorry,” “I apologize,” “I understand,” etc., with no actual answer and no accountability. What makes it worse is that I actually tried to give them a second chance, and the replies were just as bad the second time — vague, robotic, and completely unhelpful. Very disappointing and unprofessional.
Paradise Plumbing Air & Electric
In high demand
- 1 hires
- Based in Fort Lauderdale, FL
- 37 years in business
- 70 employees
- Responds in about 5 minutes
- Background checked
About Paradise Plumbing Air & Electric
At Paradise Plumbing, Air & Electric, our mission is simple: to improve the quality of life by solving your plumbing, AC, and electrical needs and wants. That means making your home safer, more comfortable, and less stressful — every time you call us. What truly sets us apart is how we operate: Do what’s right, no matter what. We believe in honest recommendations, clear options, and standing behind our work — even when it’s not the easiest path. Customer first, whatever it takes. We focus on your experience from the first call to the final walkthrough, making sure you feel informed, respected, and taken care of. Pride in our work. Our technicians treat your home like it’s their own and don’t leave until the job is done correctly and cleanly. Be reliable. We show up when we say we will, communicate clearly, and follow through. We also back everything with real guarantees: 24/7/365 service 100% customer satisfaction Same-day service when booked before noon (weather permitting) Customers choose Paradise because they want a company they can trust — not just to fix a problem today, but to be a long-term partner for their home.
Reviews
Services
Compare other pros
Paradise Plumbing Air & Electric★ 4.7
Check availability