This company is terrible and I would not recommend. Once the contract was signed, communication drastically changed. My roof was supposed to be completed in April and they constantly made promises up until about 3 weeks ago. The only understandable excuse was rain but there were several weeks where the job could have been completed. During that time I was given a bunch of excuses. I was promised that I was on their schedule several times and then no communication the day of. I had to reach out to them for any updates. Eventually, I was offered money off and promised to be put on the schedule. This happened 3 times before they told me they would give me money even if I had to find someone else. 6 months of excuses and time wasted. Now, I have to restart the entire process all the while my roof has been and is still leaking. The disregard is very disappointing. I wouldn’t waste my time with the company.
Paragon Exterior LLC
- 12 hires
- Based in Feasterville Trevose, PA
- 2 years in business
- 25 employees
- Responds in about 2 hours
- Background checked
About Paragon Exterior LLC
Paragon Exterior is changing the game in roofing and siding. We're leading with quality, trust, and total transparency — and we're not afraid to say it: the outdated, frustrating parts of this industry are going in the dumpster. At Paragon, we elevate everything that should matter: communication, craftsmanship, and care. Our mission is simple — to be the perfect partner for homeowners before, during, and long after the project is complete. This is how roofing and siding should feel: comfortable, honest, and hassle-free.
Reviews
I am very happy with roofing work done.
Disgraceful, I clearly noted that I only needed 5 to 10 pieces of siding replaced. They scheduled my appointment, and then the day before, they canceled it because they don't do small jobs. Then why contact me, as I clearly stated what I needed? STAY AWAY from this company, as they are clearly dishonest.
Paragon Roofing is a diamond in the rough when it comes to roofing companies. Paragon was extremely trust worthy, high quality, and ensured I was happy with the results throughout. Pricing was fair and reasonable. Their craftsmanship is top tier and higher quality than prior companies I’ve worked with or used. I will be recommending this company to my coworkers/friends and so should you!
Didn’t fix the problem and instead tried to sell roof replacement. Giving two stars instead of one due to the sales person realizing it and apologizing about it.
Had an appointment for 4 .. no show
I never heard of a contractor until now that will come to a house to evaluate what needs to be done but WILL NOT give the homeowner an estimate unless you tell them upfront they have the job. They don’t want you to shop around for the better price. A waste of time!
Unresponsive and not helpful
Can’t wait to work with them… saving for the repair cost!