My IT department told me I needed a new fuser for my printer, so I went looking for a printer repair person. Waudell has great reviews, and I can see why. He is very personable, very prompt, and he knows what he's doing. His experience with printers gave him the foresight to know that a fuser may not be what I need. A fuser is a more expensive part. He recommended to come out see the printer first before ordering the parts, and I am so glad he did. It turned out that I had a defective toner cartridge causing ink to be on all my print jobs. Waudell saved me a bunch of money! Thank you!
PBS Office equipment
In high demand
- 299 hires
- Based in Tucker, GA
- 21 years in business
- 4 employees
- Responds in about 3 hours
- Background checked
About PBS Office equipment
over 30 years of experience, mainly service, HP, Sharp, canon, lexmark, oki data, konica minolta, ricoh, copiers and printers. also do some IT installs on these products. Thanks
Reviews
Waudell got out to my client quickly and was able to identify and correct the issues right away. Very communicative, insightful, and thorough, very very happy with my experience!
Great to work with Waddell, good communication, fast and high quality service! Highly recommended!!!
Tech was several hours late although he stated he was 2 hours away. He was 3 1/2 hours late. When he arrived he googled how to resolve the issue and was unsuccessful. I googled the same thing prior to calling and was unsuccessful. It was a useless call. I paid money $65 for nothing, only for him to advise me to get another printer. He later called me and quoted me a price $100-$150 above the price on the internet for the same printer.
I was very pleased with the technician Waudell Porter. He made us feel very certain that he would resolve the issue of both printers. Both of them had paper jams. I felt that I could trust his services. I am so happy that the matter was resolved. Thank You Waudell for your excellent services. .
Spoke on the phone and he called me back in less than 20 minutes, he is mobile which is great and will fix it in your home. That would have worked out for me since I did not have a running vehicle. It was at my sister's home though, so we ended up deciding not to move forward, but he was extremely respectful and kind.
Really nice, professional and timely, he had my PC and printer working in no time!!! I would highly recommend.
Never followed up on the appointment he made on the next day. Haven't heard from him since.
Waudell was great. He was able to fix my printer that day. Will definitely recommended and will use again.
Waldell sold my law firm printer toner cartridges with defective quality. After only using about 1/3 of the black toner, the color is sooo faded that you can barely see (as shown on the pics attached). When we contacted him to do a diagnosis, he said he would charge us a trip charge to even come out to address the issue. You definitely need to think twice before paying $450 for DEFECTIVE cartridge from this company.
Services
PBS Office equipment★ 4.3
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