Excellent work done by Rami repairing my laptop after I had a scammer. He cleaned my laptop and installed security software. He really saved me and I value his work and effort. He is very knowledgeable, professional and patient. I will use him again for sure. I recommend him.
Pellescom Computer Remote Solutions-Top Pro ⭐
- 645 hires
- Based in Flushing, NY
- 25 years in business
- 1 employee
- Responds in about 5 minutes
- Background checked
About Pellescom Computer Remote Solutions-Top Pro ⭐
REMOTE WINDOWS COMPUTER SUPPORT 35+ Years Experience • 575+ Reviews • Nationwide Remote Service PLEASE READ BEFORE CONTACTING OR BOOKING I specialize in REMOTE Windows computer support nationwide. With more than 35 years of professional computer experience and 580+ customer reviews, I can diagnose and resolve many Windows, software, virus, performance, email, printer, and related computer problems without requiring an on-site visit. IMPORTANT: If you need a technician to physically come to your home or business, please DO NOT select my service unless you are located within approximately 5 miles of ZIP code 11367, Queens, NY. Customers outside my local service area must be able and willing to receive REMOTE support. ABOUT ME My name is Rami Pelles, owner of Pellescom Computer Solutions. I have more than 35 years of professional computer consulting and technical-support experience. My goal is to provide reliable, efficient, personalized solutions while making computer support as convenient and stress-free as possible. I specialize in Windows-based computers and provide professional remote support to customers throughout the United States. REMOTE SERVICES I PROVIDE ✓ Windows troubleshooting and technical support ✓ Windows installation, upgrades, updates, and configuration ✓ Slow computer diagnosis and optimization ✓ Virus and malware removal ✓ Microsoft Office and Outlook support ✓ Email troubleshooting ✓ Data backup assistance ✓ Printer and scanner software troubleshooting ✓ Sound and webcam troubleshooting ✓ Wi-Fi and Internet troubleshooting when software-related ✓ Software installation and configuration ✓ General Windows software troubleshooting IMPORTANT SERVICE LIMITATIONS Please DO NOT select/contact me for the following services because they are outside the services I provide: ✗ Apple Mac / macOS ✗ Chromebook / ChromeOS ✗ iPhone or iPad ✗ Android phones or tablets ✗ Hardware repair or hardware replacement ✗ Broken or malfunctioning laptop keyboards ✗ Screen replacement ✗ Battery replacement ✗ Charging jack/port repair ✗ Fan, motherboard, or other internal hardware repair ✗ Physical hard-drive/SSD replacement ✗ Data recovery or recovery of lost/deleted data ✗ Password recovery, password removal, or password bypass ✗ BitLocker recovery or locked-computer access ✗ Corporate-locked or MDM-managed computers ✗ Network cabling, switches, routers, or physical network installation/repair ✗ AI-related projects ✗ Unsupported/obsolete Windows operating systems If your problem requires opening the computer, replacing a physical component, repairing broken hardware, recovering a password, or physically inspecting the computer, you need a LOCAL/ON-SITE technician. I do not provide these services remotely. LOCAL / ON-SITE SERVICE AREA My primary service is REMOTE SUPPORT. Physical/on-site service is limited to approximately 5 miles from ZIP code 11367 in Queens, New York. If you are outside this area and want or require a technician to physically come to your location, please DO NOT select/contact me. Please choose a local/on-site technician in your area instead. Selecting Phone/Online/Remote should mean that you are requesting and are comfortable receiving remote computer support. HOW REMOTE SUPPORT WORKS Remote support is secure and convenient. With your permission, you connect your Windows computer to my professional remote-support system. You remain present and can see the work being performed on your computer. Some troubleshooting may require your assistance with simple physical actions such as restarting the computer, reconnecting a cable, pressing a key, or reading information displayed on the screen. If you are uncomfortable receiving remote support or specifically want someone physically present, please choose a local/on-site technician instead. MINORS I do not provide remote computer service directly to minors without a parent or legal guardian present and authorizing the service. DIAGNOSTICS & QUOTES Professional troubleshooting, diagnostics, consultations, and detailed technical evaluations are fee-based services. I do not provide free diagnostics or extensive technical troubleshooting for the purpose of obtaining a free repair estimate. Pricing can be discussed before work begins so you understand the expected cost of the service. WHY CHOOSE PELLESCOM? ✓ 35+ years of professional computer experience ✓ 580+ customer reviews ✓ Windows specialist ✓ Nationwide remote support ✓ Professional one-on-one assistance ✓ Secure remote connection ✓ Clear communication ✓ Reliable continuing support Most of my customers receive support remotely, and many computer problems can be resolved successfully without taking the computer to a repair shop. Before selecting me, please make sure your request matches the services and service area described above. I look forward to helping you resolve your Windows computer problem. Rami Pelles Computer Consultant / Technician Pellescom Computer Solutions Remote Windows Support Nationwide
Reviews
I was struggling with an issue with my computer and he tried his best to help me fix it and seemed to actually care about getting my computer running.
Rami was quick to respond and helped me with my slow laptop. He is very quick, professional, very knowledgeable and I enjoyed working with him. I will use him as my tech guy. I highly recommend him. Thank Rami
He was quick, knowledgeable, easy to work, friendly and got the job done.
I had a very good experience with Rami from Pellescom. He cleaned my computer and had many suggestions. He is patient, knowlegable and friendly. I will use him again. Great guy try him.
Rami was a very good tech. He helped me with my laptop that was extremely slow. I couldn't do anything. He remote-in and fix all issues. My computer is working fine. He also recommended me to upgrade my hard drive to make the laptop faster. I am happy with his service and use him as my tech. I do recommend him very much.
He gave me great advice based on little information on what to do
Rami was an excellent pro and a very good teacher. Explanations were great.
Rami was great. He help me clean my laptop and update my BIOS. He also helped me with my e mail and microsoft account password. He is professional and easy to work with. I recommend him. Thank you Rami
Rami was fast to answer and helped me with my laptop. He cleaned malware (5312) WOW. He helped me with the space issue. He his professional, skilled and good to work with. I recommend him.
HOLY SMOKES!!! Rami is my savior! Rami called me so quickly after submitting my job order. I gave him the run down on what I have tried so far and the symptoms of the problem. He immediately remoted into my secondary system and started to get to work. He and I Diagnosed the WHOLE SYSTEM! Which took hours!!! He was very patient and diligent. Once we got everything settled we discovered one of my drives was defective. He got on the phone and Battled my company to get replacement parts! This guy is the BEST! I am a client of Rami's now. Highly recommend you work with him
Was very warm and kind in the way he setup a new computer with Skype for my elderly grandmother who lives alone. An expert in his field, both in wiring/networking and computer installation/configuration. He ran wire from the basement to the top floor of my house in a way that is hardly noticeable and also secure. Thank you Rami. You de man!!!
If you are hesitant to find a pro to work on your Apple products look no further. Rami was quick when it came to his response time, he took time to listen to the problem in detail, worked with my schedule and fixed my problem in just a couple of hours. No scams, no beating around the bush. Quick, easy and caring service. I trust him with all my gadgets. Thank you again
Services
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