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Penny’s Cleaning Service
- 20 hires
- Based in Portland, OR
- 19 years in business
- 1 employee
- Background checked
About Penny’s Cleaning Service
Hi my name is Penny and I have been cleaning houses for 16 years and take pride in everything I do. I am a very thorough cleaner. I provide my own supplies or can use yours if you prefer. I am very trustworthy and I will be the only one coming into your home. I appreciate your consideration and can’t wait to meet you.
Reviews
Penny was very pleasant and respectful of the property. She informed me in advance that she was running late, which I appreciated. Upon arrival, she brought a male companion who was not part of the original arrangement. Penny explained that he would be assisting with the cleaning, and I agreed to proceed. I hired Penny for a move-out deep cleaning of a rental property that was already vacant as we prepared it for new tenants. During the initial walkthrough, Penny mentioned she could not clean the blinds since they were not hanging, but assured me she could return on another day to complete that task. I checked in on the progress and was informed that more time was needed, so I left and asked them to notify me when they were done. I paid Penny in full on the same day. However, when I returned the next day, I noticed the floors did not appear thoroughly cleaned, and the light fixtures had been overlooked. Penny apologized and promised to address these missed areas. She reached out to me once via the app to ask if the painting was completed so she could return, but I missed her message as we had been primarily communicating via regular text. Upon further inspection, I discovered that none of the doors had been wiped down, and the drawers were still dirty. I ended up cleaning the doors myself to prepare for painting. When I followed up to ask when she could return, Penny mentioned she was booked for the week. While I understood this, she did not respond when I asked about her availability for the following days. With new tenants ready to move in, I had to hire another service to finish the job. Although Penny is a kind person, I don’t believe she has the experience necessary to manage a project of this scale.
I wish I could have paid her more than I did because she deserved more. She was hardworking and thorough and she took pride in her work
Epitome of detail! Think home detailing. From the windows to the floors, appliances and all surfaces! Amazing dedication to clean!
Penny is great! She was easy to schedule with, punctual, and professional. She was very detailed and thorough. Would highly recommend her and will definitely have her clean for me again!
Penny is very thorough and conscientious about the quality of her work. She is professional and courteous, and provided quality work. I will use her services again.
She did an amazing job. Will definitely call her again.
It was such a pleasure to have Penny clean our home. She is a very hard worker and has a wonderful personality. The house looks amazing and we are so grateful to have found Penny.
Penny's cleaning service is awesome. She's very sweet and very professional and did an amazing job! I would definitely recommend her and hire her again.
Where do I start?? Penny did SUCH an amazing job doing a full move-out clean on my apartment! Appliances, floors, restroom, all of it looks 200% better. She also was able to do this clean urgently and I’m just so grateful for this service. PENNY IS THE BEST!