He was incredibly helpful and understanding from start to finish. I appreciated the time he took to fix my laptop, and explained what was going on along the way, so I learned a little about my laptop as well. Patient, knowledgeable, and easy to talk to. I'd recommend him to anyone with computer trouble!
Phoenix IT Managed Services
In high demand
- 291 hires
- 3 similar jobs done nearby
- Based in Richmond, TX
- 17 years in business
- 6 employees
- Responds in about 3 hours
- Background checked
About Phoenix IT Managed Services
With 17 years in business, we provide fast, reliable computer repair backed by friendly, professional customer service. Our work is guaranteed, and we’re committed to solving your technical issues while building a trusting, long-term relationship. For on-site service, we’ll confirm your valid address and email so we can visit, diagnose the problem, and send your invoice. Diagnostic fees range from $75–$175 plus travel. Once we’ve assessed your computer, we’ll schedule a clear date and time to return it to your home. All new parts we order for your repair come with a warranty, so you can feel confident in the work we do. If you’re having computer issues, contact us to schedule a diagnostic visit and we’ll help you get back up and running as quickly as possible.
Reviews
LUTHER, THANK YOU FOR COMING OUT TO FIX MY CAMERA AND THANK YOU FOR RESEARCHING ON GETTING ME A NEW KEYBOARD. I LOOK FORWARD TO WORKING WITH YOU AGAIN IN THE FUTURE. SINCERELY, CLYDE
I like Luther Arnold very much. He was kind, helpful and patient to this senior old woman.
Luther Arnold did an excellent job and took care of many problems and issues we have been having. I recommend him highly.
Phoenix was on time and worked miracles with my computer. Every issue I had was immediately identified and addressed. He will be my “go to guy” for any future IT issues.
I called Mr. Arnold on a Sunday morning during a holiday weekend, and he came to my home within 3 hours to restore my infected computers. He was both knowledgeable and extremely professional in handling his business. I was completely satisfied, and highly recommend his service.
The service was GREAT!! they was very punctual and understanding since I don’t know anything about PCs they made sure everything was working before they left. The service was absolutely great. I would definitely be reaching out again.
I could only accept 3 characteristics to this experience. However, I would grade Mr. Arnold's experience to "beautiful", "wonderful", "marvelous". I was so glad that I found him. I will definitely utilize his services as an ongoing client and I will also refer Mr. Luther to anyone with IT issues. Thank you again Mr. Luther for a job well done!!!
My Laptop was not work getting in to windows Mr. Luther was professional He double checked with laptop and guided me through the process. If needed, he would be the first person I would contact about my tech needs. Affordable and fast response. Now my laptop work very well. Thanks you and appreciate that
Luther knows his stuff. He's very knowledgeable about computers. He did an amazing job getting me back to work! I had missed 2 days of work so I'm very appreciative of his skills!
My computer was a complete disaster (kids and powder do not mix), it didn’t work at all and I reached out to Luther of Phoenix IT Managed Services for help. He was very prompt in responding, explained his process very well and kept me informed every step of the way. He fixed what I honestly thought was an unfixable problem very quickly and delivered what was promised. From now on, every computer issue I have will go to him, hands down!
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Phoenix IT Managed Services★ 4.9
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