I had arranged with Pine Landscaping to remove a brush pile in the front yard of a small yard, and to give me an estimate on a backyard cleanup that was much bigger than I could handle myself. Carlos called me the morning before; he was at the property and ready to start, despite my telling him that I lived 2 hours away. I did agree to have him remove the brush and paid him for that part using Venmo. We agreed to meet there at 7:30 the following morning, as previously arranged, for the backyard estimate. When he was late the next morning, I called and he said he’d be there at 11:00 am! I told him that was unacceptable, and after a bit of discussion he said he'd be there at 9:00 am. He showed up at 9:30, with a dump truck to finish removing the brush in front (which he had only partially removed the previous day). I think he also assumed he’d get the backyard job, too. Since he had rented a dump truck, I agreed to add a pile of branches in the back yard to his removal list; we agreed on a price for the additional work, which I paid him in cash. I refused to consider him for the backyard work, however, as his helpers wouldn’t be there until 11:00 am. I explained that the larger job would go to someone else, as I found him to be unreliable. The brush removal Carlos did was fine, and he seems to be a hard-working person. He needs to be a better, more dependable business owner, however, if he expects to get repeat business.
Pine Landscaping
In high demand
- 12 hires
- Based in Lynn, MA
- 9 years in business
- 5 employees
- Responds in about 4 hours
- Background checked
About Pine Landscaping
My focus is quality. I never cut corners, even when it’s more expensive Some of my competitors are cheaper, but I will take the time to make sure you’re 100% happy.
Reviews
Super friendly, helpful and quick!
He came out and completed the job the next day. Was professional, on time and great price. Highly recommend!
Good quality and respond quickly.
Services
Pine Landscaping★ 4.7
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