Initially the service was great. However, I my unit is behind a wall that's connected to my porch. I've reached out to this company several times to address this issue. The owner hasn't responded to me to follow up on the contacts I've made to him over the last few days. I'm quite disappointed as I believed this company to be ethical in its approach to business. I guess I was wrong.
PM Service Company LLC
- 599 hires
- Based in Lithonia, GA
- 22 years in business
- 1 employee
- Background checked
About PM Service Company LLC
PM Service Company prides itself as company on quality work and excellent customer service. Over 10 years of experience delivering the best installation and repairs in the HVAC industry. Serious inquiries only thank you.
Reviews
I couldn’t be happier with the work done by Perez. They installed a new HVAC system in my basement, and the entire process was smooth from start to finish. They were punctual, professional, and extremely knowledgeable. The installation was completed on time, the workmanship was excellent, and they left the area spotless. The system is running perfectly, and the difference in comfort is incredible. I highly recommend Perez to anyone looking for reliable, top-quality HVAC service.
Terrible service and completely unprofessional. This HVAC company was a nightmare to work with from start to finish. They missed multiple scheduled appointments without any communication, leaving me stranded for days without heat/air. When they finally showed up, the technicians were rude, rushed, and didn’t even fix the issue properly—my system broke down again within a week! Customer service was unhelpful and dismissive, refusing to take accountability or provide a refund. Avoid this company at all costs. Do yourself a favor and find someone reliable.
I saw PM Services on Thumbtack due to their already impressive reviews and ratings. I'm happy to say that quality of service, responsiveness, and professionalism were right stellar. My family were already on a tight timeline, and Perez made himself extremely flexible during the Christmas holidays. Not only did he give us an amazing quote, but also consulted us on the best way to make our HVAC setup accommodate future renovations we plan to do in our basement. I highly recommend working them and looking forward to doing so in the future on our next projects!
Outstanding job replacing all of the HVAC in a home i am flipping. Installed two mini splits too. PM is a trustworthy professional and I 100% recommend
We have dealt with many HVAC companies before and we have to say PM Service Company is by far one of the most reliable service companies. Perez and his helper Josh were so professional and knowledgeable. We had replaced two of our old systems at the same time. Perez provided us a quick reasonable quote better than three other quotes that we inquired. They arrived on time as promised and completed both installations in a reasonable time. They tested the system and made sure they both functioning properly before they departed. They will be our future AC go to guys in the future. Highly recommended their service
PM was extremely responsive! I made a request and less than an hour he was on the way to fix the heater. He was able to diagnose and fix the problem within minutes of arrival! I’m extremely satisfied!
Perez and team were great to work with. They even went back again to the property to make sure there are no issues with the furnace. Best customer service!
I had an outstanding experience with PM Service Company! From start to finish, their professionalism was top-notch. They quickly diagnosed the issue with my HVAC system and explained the solution. Perez was prompt, courteous, and thorough, ensuring everything was working perfectly before he left. If you're looking for reliable and skilled HVAC experts, I highly recommend PM Service Company!
What a great experience. Very respectful, reliable, and professional. Fair pricing, honest and knowledgeable.
I can't ask for better service. Perez is very experienced and he knows his stuff very well. I highly recommend him.
Had a bad Ac damper when PM service diagnosis on saturday and provide me the wuote on monday and on tuesday he came in the morning and put a new part and finished his job in 45 mins. highly recommended if anyone looking for HVAC services. thank you sir
Good value and great work! Perez was professional and a pleasure to work with. He put an AC in the attic and rezoned the home that required some redirection of the existing duct work and thermostats. His communication through the process was clear and he never tried to upsell me. Thank you Perez, you have my future business!
Perez did such an amazing job replacing my hvac. I highly recommend him. He’s very knowledgeable and had great communication skills.
Made my warehouse a refrigerator . 10/10 would hire again
Perez did his job very carefully and organized. Was responsive for anything that was needed plus for county inspectors. Thank you
Perez was so great to work with! He is an honest individual that truly looks out for the customer. There were a number of things about the HVAC replacement that were a little complex, and he discussed them all with me upfront. He went above and beyond on multiple fronts and I plan on using him for all my future HVAC needs. Thank you Perez!
I enlisted Perez for a full AC installation in my basement. He did a brilliant job of walking me through the plan and getting my input on the layout of the install, and explaining all the elements that go into the project. He worked discreetly, and let me know when he was coming and going to get supplies. Overall the amount of work he took on, the speed at which it was complete, and the quality of the work were all very impressive. I would recommend him for any similar projects of this scale.
Perez is polite, professional, and proficient. A real pleasure to have him work in my home. He installed a high-quality water heater at a very affordable price. Highly recommend.
Helped me with ductwork and replacing my hot water heater. Took care of me!
Services
PM Service Company LLC★ 4.9
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