When you hire a weekly pool cleaner, you expect your pool to be cleaned and blue. After 4 years to this date, we tolerated this company's bad habits, like washing feet with sandals on in the pool, spending less than 8 minutes each week, not emptying drainer, skipping service when there are 5 weeks in a months, etc. We can tolerate these as long as our pool is kept clean and blue. Letting the pool turn GREEN for the entire month of March, blaming on not enough salt after 7x40lb bags were dumped in the pool was the last straw. From 2022 - 2025, we only used 6x40lb bags of pool salt to keep the pool clean/blue for the entire year. Come 2026, after 7 bags of salt, Pound Pools is asking for an additional 10 bags because the pool is getting worse week after week. See pics. How does a pool turned this bad when we just paid for a filter cleaning and supposedly have professional cleaning done on a weekly basis? Makes absolute no sense. When we asked him about what else can be done, he kept saying he needed salt. We've consulted with 2 other pool service professional, including Leslie Pool Supply, both indicated that salt isn't the issue if the pump is working, which it is. We can put in 30 bags and it won't solve the issue if the chemical is unbalanced. When asked about the need to add chemicals, Pound Pool kept circling back to SALT. The bottom line here is when a company calls itself a PROFESSIONAL and does not address the fundamental issue and throws a fit when the property owner is asking questions, the "professional" just went out the window. Our previous pool cleaner NEVER would let the pool get to this condition. Unfortunately he moved away. Hire at your own risk.
Pound Pools and Spa Cleaning Service
- 108 hires
- 2 similar jobs done nearby
- Based in Newport Beach, CA
- 21 years in business
- 2 employees
- Responds in about 45 minutes
- Background checked
About Pound Pools and Spa Cleaning Service
Standard Weekly cleaning for a spa is $100.00per month. We offer affordable spa cleaning service despite the high costs the pandemic has impacted the chemical industries. We can clean swimming pools for $160.00 month, all chems are included in the price. Send me your address and I can schedule you in. Thanks
Reviews
Ryan responded quickly to my request for help after my previous pool cleaner had not shown up for weeks. He came out within 2 days and immediately began cleaning up the algae-ridden mess. After he worked 2 days, the pool was clearing and now is perfectly clear.
Ruan is always on time, responsible, does a great job keeping the pool sparkling at all seasons. Totally recommend him!
Ryan has done a great job keeping our pool in wonderful shape. He is always very helpful.
Ryan arrived at the appointed time to provide me with an estimate. Due to issues with my previous pool service, Ryan had to begin my service a week early and did a wonderful "clean-up" job.
Ryan came out to our house, checked out the pool, gave me an estimate as to how many weeks it would take to clear up the algae, and he then told me how much weekly pool service would cost. I agreed to have him start service, and he did so right away, the very same day that he gave me the estimate. Thanks Ryan.
We made the change to Ryan about 2 months ago and have been very pleased. He's direct, timely, and has been doing a good job.
Arrived just a few hours later. Fixed my problem and suggested alternative ways to save money.
Very professional. Took time to describe what is wrong with my pool's pump.
Ryan with Pound Pools is amazing! I’ve had a problem with my pool pump not filtering correctly for almost 2 months. He fixed the pump and now has my weekly business because of it. Here’s a photo of the water now. I’ll update another photo in a couple weeks of the progress. Thanks again Ryan!