PR Restoration

Thumbtack customerOct 2026

Their team was professional, worked quickly, and kept me well-informed throughout the entire process. Great communication and excellent service!

Thumbtack customerSep 2026

Thorough cleaning of my carpets. Very knowledgeable of their craft and gave great advice.

Thumbtack customerSep 2026

The carpet cleaner arrived on time and was very personable and professional. They took care of a specific issue I had and did a good job overall. I would use them again and recommend their services.

Thumbtack customerSep 2026

I saw the Yelp reviews, but they were very different from the reviews on Thumbtack. Looking back, I wish I had paid more attention to the Yelp reviews. I requested a deep cleaning and specifically asked for stains inside the refrigerator to be wiped down. The refrigerator cleaning was an additional $40, but that service was not completed. The cleaners were scheduled for two hours but arrived an hour late, which pushed my entire day back. Unfortunately, I also noticed several areas that were either not cleaned or only lightly touched. Areas that were missed or not thoroughly cleaned: •Floors were not throughly mopped, including areas where I could still see stains for a "deep cleaning". •The living room floor was not mopped. •Dust was left behind the curtains. •Dust remained around the lamps and on the shelf unit. •When dusting, I expect items to be moved so the surfaces underneath and around them can also be cleaned. •Dust and debris from the wood floors were not fully picked up. With wood floors, sweeping or vacuuming can cause dust to spread, so I expected the floors to be properly finished afterward. •The stove was not fully wiped down. •The dining room table was not completely cleaned. •The dining chairs were not cleaned or dusted. •The sinks were not properly cleaned around the drains. •The vent was only lightly cleaned. •The shower head appeared to have been cleaned randomly rather than thoroughly. •The baseboards were not cleaned because that was considered an additional charge. There were some areas that were cleaned, including the mirrors, table, countertops, and bathtub, so I do want to acknowledge that. However, after two hours of service, I was left questioning what a “deep cleaning” means according to this company compared with a regular cleaning. From my perspective, the service provided was below what I would consider a regular cleaning. I would describe it more as a basic touch-up. Overall, I was disappointed with the service because the cleaning did not meet the expectations I had for a deep cleaning, especially considering the additional $40 charge for the refrigerator, which was not completed.

Thumbtack customerSep 2026

I have a lockbox on my property and this company asked for payment before arriving at my property. This company should include this prior to accepting my offer.

Thumbtack customerSep 2026

excellent!!!!