everything was worked out during and after the installation. The guys worked hard through the heat in our attic and outside. I will be calling them again for routine maintenance in the future.
Premier 1 Heating and Air
- 42 hires
- Based in Murrieta, CA
- 16 years in business
- 10 employees
- Background checked
About Premier 1 Heating and Air
Established in 2010. Premier 1 Heating and Air takes pride in a storied history spanning over a decade, marked by a relentless commitment to excellence in the heating and air industry. Established with a vision to redefine standards, Premier 1 Heating and Air has evolved into a premier service provider known for its unwavering dedication and technical expertise. With over 10 years of experience, the company has fine-tuned its approach to deliver cutting-edge solutions, including installations, repairs, and maintenance, ensuring optimal comfort for clients. What sets Premier 1 Heating and Air apart is not just its technical prowess but its customer-centric ethos. The team understands that superior customer service is the cornerstone of their success. Clients can expect clear communication, timely responses, and personalized solutions that go beyond expectations, making Premier 1 Heating and Air a trusted partner in the pursuit of exceptional service for all heating and air needs.
Reviews
If they need more time or have an emergency that preempts them from showing up to a scheduled appointment, call the customer and let them know. People usually understand that things happen. What they don’t appreciate is their time not being respected enough to let them know that plans have changed! Don’t leave a customer hanging for 45 minutes beyond the appointment time, only to have to call the business and find out that there is a 3 - 5 HOUR delay…
Needed a Google nest thermostat installed quickly and they responded, arrived and completed the job with in an hour. Quick, efficient, and professional - would recommend.
48 hour turn around time, very professional and experienced.
Our gas wall heater went out on our tenant, so I contacted multiple HVAC companies. Only Premier called me back on a Saturday. They able to be to our home within an hour! And they were reasonably priced too!
Eddie is professional & he did a fantastic job fixing our leaking mini split! He even educated us on proper usage & maintenance of our mini splits. Thank you so much!
I used Eddie to help with a bathroom fan install and highly recommend. He took the time to discuss on the phone the scope of the project and he arrived at the scheduled time for install. The install required getting into the attic but it was no problem for him and he cleaned everything up after as well. Thanks again.
Eddie was very knowledgeable and professional and let me know what my options were. The price was reasonable and he explained to me what he was doing as he was doing it. I sure hope the problem is fixed now, but if necessary, I wouldn't hesitate to use L&E again.
Eddie is a trustworthy professional that gets the job done at an affordable cost while also thoroughly explaining the process of how it will get done. I am very satisfied with the work that had been done and will be contacting L&E for future projects. Thanks Eddie!
We had an emergency where we needed our A/C fixed same-day on the Friday before Labor Day weekend. Eddie called, asked a few questions, and was at our place in less than an hour. Our system was fixed and now running better than ever! Highly recommended
GREAT SERVICE! GREAT WORK! I highly recommend L&E. If you get Eddie as the technician. He is a professional and he knew the problem when you tell him what’s going on with your AC unit by just talking with him on the phone. I will use them again and recommend Eddie as your technician.