Matt did an excellent job from start to finish! He was professional, thorough, knowledgeable, and genuinely considerate of my situation. He took his time, made sure everything was properly cleaned, and paid close attention to detail. What stood out to me most was his kindness, understanding, and willingness to go above and beyond to provide quality service. It’s refreshing to come across someone who genuinely cares about their work and the people they’re helping. I truly appreciate his professionalism and the care he put into the job. I would absolutely recommend Matt to anyone looking for reliable, honest, and exceptional service!
Premier Duct & Chimney Services
- 109 hires
- Based in Sunbury, OH
- 18 years in business
- 8 employees
- Background checked
About Premier Duct & Chimney Services
Our focus is quality. We never cut corners, even when it's more expensive. We will take the time to make sure you're satisfied and receive quality service by matching you with an affordable option in your area. We prioritize the health and comfort of our clients by ensuring cleaner air and optimized energy efficiency. Most of our jobs are subcontracted to another contractors. Any issues/complaints please contact the contractor that provided the job.
Reviews
Very straightforward pricing, got it done on the same time.
Overcharged, false advertised their name to trick customers. This is really American clean air llc which is a scam!!
The technician was very professional and easy to work with. However, I was told that it would be a $99 charge for service and I was charged $223 at the end of it. Additionally, the technician did not move the dryer out to clean from the inside, he only cleaned from the outside. I called to voice my concern and was just told that a manager would call me back.
The technician arrived 4 hours late. Not happy with the service
For my dryer vent connection, Joseph was friendly, diligent and quick. A job that would have probably taken me all day, took him less than an hour. I'll seek him out next time I need similar help.
Over a period of 4 days I met 3 different workers from the company, one not apprised of the situation who had another sent who knew more about chimneys. This second understood the problem but didn't have the right ladder. The third one came prepared but after seeing the job, said the original estimate was way under the real cost of repairs. He finished the job in one afternoon. It looks good but it cost me. Hope it holds up.
Do not use this company. They are not what they appear. I get called by some random contractor. They gave me very little information. I was hard to even understand them. Then on the day of the service, the guy called and said he would be late and then four hours later he called and said he wasn’t showing up. Horrible I don’t even think this this company is a real company.
I am very glad I decided to use Thumbtack. Roy and his crew did a fantastic job on cleaning our freestanding fireplace and stack. I definitely will hire them again next time.
The technician was great. Explained everything that needed to be. Showed me pictures after vents were cleaned. The price was unbelievable a lot less then I expected. Would recommend them to anyone.
They didn’t keep the appointment and didn’t bother to call.
Wow! Eli was great. Showed up on time, very knowledgeable about his job and completed the work at a very fair price. Highly recommended.
Fast and professional responses. Was able to come out quickly with a last minute request. Was very friendly, informative and work turned out great.
The gentleman did a superb job with the chimney sweep and also replaced my dryer vent. They also identified a few issues within my fireplace that need attention. They were friendly professionals who did a great job.
Great experience! Roy arrived the first hour of the service window to clean and inspect our fireplace. He thoroughly completed both and gave us a detailed explanation of the process. Our fireplace needs further repair and Roy gave us itemized quotes for our options.
Excellent service from start to finish. Leo was punctual, professional, and very knowledgeable. He did a thorough inspection, explained everything clearly, and completed the chimney service with great attention to detail. The work area was left clean, and the entire process was smooth and stress-free.
Couldn’t have been more positive. I will reach out to this company again
The tech was efficient, friendly and professional. We would definitely hire them again.
Initially set up an appointment time, but because they ran over on a current job we had to reschedule. Rescheduled appointment worked out fine. Overall, I was okay with the service. I did feel that it was overpriced for what was done. My vents were not in need of cleaning, but only sanitized. Charge for sanitizing was the same as others had quoted for cleaning and ours is a small 2 bedroom condo.
The Tech, Eli, explained patiently the scope of job and got it done. Would hire again in future.