The technician was very courteous. He introduced himself and his help. Showed me the problem and gave me options to fix it promptly with a short and long term fix. Pricing is reasonable.
Premier Duct & Chimney Services
Great value
- 118 hires
- Based in Jacksonville, FL
- 18 years in business
- 7 employees
- Responds in about 5 minutes
- Background checked
About Premier Duct & Chimney Services
Our focus is quality. We never cut corners, even when it's more expensive. We will take the time to make sure you're satisfied and receive quality service by matching you with an affordable option in your area. We prioritize the health and comfort of our clients by ensuring cleaner air and optimized energy efficiency. Some of our jobs are subcontracted to another contractors. Any issues/complaints please contact the contractor that provided the job.
Reviews
Quoted $149 (already higher than other places I’ve used in the past) then tried to charge $600 for a cleaning of a single duct for my dryer.
At first, I had a very negative experience. However, the owner personally reached out to me, and we were able to come to a positive resolution. It’s rare for businesses to follow up on reviews, but this experience showed me that this company genuinely cares about its customers.
Eddie was the technician that came out and serviced my dryer vent. This was the first time I used Premier Duct & Chimney Services and I was impressed with his thoroughness. I plan on using Premier for future cleanings.
The service tech was professional and timely. They did a thorough job of cleaning out the entire vent system all the way to the roof. Would highly recommend!
We had a great experience with a duct cleaning that was well overdue. Response time was quick and the job was worked and completed quickly and effectively. Duct works as if it were brand new!
they followed up with me almost immediately after I submitted an inquiry, scheduled my appointment for the same week, and arrived punctually. All in all it was a decent service but this is not the level of cleaning expected when paying for $2500 specifically to have my air handler cleaned. -------------------- Update: I wanted to update my review based on how the company handled my feedback. The owner reach out immediately to understand the situation and promptly scheduled a follow up visit for the techs to complete the cleaning job, which they did. It does seem like they truly value customer satisfaction.
Ben was professional and very responsive. Requested a quote, provided one instantly (very reasonable) and came over to repair my ac ducts within a couple days.
I thought all I had was some cleaning that needed done but I also needed a small repair they handled everything in a timely fashion and thoroughly
Very happy with Premier. Eli did a great job. He serviced both our properties. Very knowledgeable. Each of our 2 properties needed different type service. Eli explained everything thoroughly. I would recommend him to anyone needing help with dryer ventilation issues
Tries to charge an extra $199 to seal around roof vent! Said he couldn’t pull out dryer that it was to heavy!! So I pulled it out after he supposedly did a deep. Lean from roof- lower vent was still full!!
They did a wonderful job!
Amazing job cleaning out our dryer vent. Very helpful and responsive too!
Eli arrived right on schedule and was friendly and efficient. He did a thorough job cleaning our old fireplace where we used to have a woodstove. He also shared helpful advice about keeping our chimney in good shape. He was very knowledgeable and easy to talk to. The service was a great value overall.
Max from installed a new duct in my home, and I'm delighted with the results. While the cost depends on your specific needs, the investment is well worth it.
They checked everything and even pointed out a small issue I didn’t notice. The price for cleaning felt fair and the whole experience was stress free. I’d for sure use them again.
They were good at communicating and accommodating change in my plans.
Gentleman who came and serviced was very quick and professional.
I had a great experience with this duct company. From the initial consultation to the final installation, everything was handled professionally and efficiently.
Eli and Sean had the adventure of crawling into a dirt floor crawlspace to complete their duct replacement project. They did such a thorough job with a reasonable price
Services
Premier Duct & Chimney Services★ 4.8
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