Great team. The work was done properly. Robert and Celso are nice and easy to communicate with.
PRIME BUILD & COMFORT
In high demand
- 124 hires
- Based in Whitman, MA
- 4 years in business
- 6 employees
- Responds in about 2 hours
- Background checked
About PRIME BUILD & COMFORT
Prime Build & Comfort is a licensed HVAC and construction company serving the Greater Boston area and South Shore. We specialize in central air conditioning installation and replacement, ductwork, and full HVAC system upgrades for residential properties. EPA 608 Universal Certified. All HVAC installations are fully permitted and completed in compliance with Massachusetts state requirements, in partnership with our licensed HVAC contractor. We show up on time, communicate throughout every job, and don't consider it done until you're fully satisfied. Top Pro on Thumbtack | 4.9 stars | 89+ jobs completed | Background checked."
Reviews
Great communication, fast response, accountable, great work onsite.
The entire process was quick, efficient, and professional. I would definitely recommend them to anyone who has HVAC issues.
If you need a hot water heater replacement in a short period of time, please do not hesitate to contact Prime. They are so responsive and answered all of my questions. the job was done the same day and at a very fair price. I would hire them again anytime for my HVAC needs.
I had my water heater replaced the same day I called, which was a huge relief. They offered upfront pricing, so I knew exactly what I was paying before the work started, and the installation was completed quickly and professionally. The only issue I had was that they forgot to install the water heater drain pan underneath the unit. Other than that, the experience was smooth, and I appreciate how fast they were able to get everything done.
I was hesitant at first because I had seen a review questioning their licensing, so I asked them directly before moving forward. They answered every question honestly, showed me their licenses and certifications, and explained the permitting process in detail. As a homeowner in Rhode Island, that gave me complete confidence that I was hiring a legitimate, qualified company. When they inspected my system, they took the time to explain everything that was outdated and showed me exactly why replacing my old oil boiler and furnace with a new high-efficiency system would be the better long-term investment. There was never any pressure—just honest recommendations backed by knowledge. The transformation was incredible. The old mechanical room was completely outdated, and they replaced it with a clean, professionally installed high-efficiency furnace and Navien combi boiler. The copper piping is beautifully organized, everything is properly supported, and the entire installation looks like it was built with pride. They also left the area cleaner than they found it. You can immediately see the difference between the before and after. Not only does the new system look amazing, but it’s quieter, far more efficient, and gives me peace of mind knowing it was installed correctly. It’s hard to find contractors in Rhode Island who are this honest, knowledgeable, and committed to doing things the right way. If you’re looking for a company that truly cares about quality workmanship and stands behind what they install, I highly recommend Prime Build & Comfort.
I originally called them just for a duct repair at my summer house in Rhode Island. They did a great job fixing the ductwork, and after seeing how professional they were, I decided to have them replace my furnace and AC system as well. Before moving forward, I came across a review saying they weren’t licensed, which honestly made me a little nervous. I asked them about it, and they explained that they don’t post their license information publicly for security reasons. They pulled all the required permits, passed the inspections, and handled everything the right way. The installation went smoothly, the crew was professional, and the system has been working perfectly. I definitely recommend them if you’re looking for honest, reliable HVAC contractors.
Be honest with people and don't tell them. They serve rhode island and they have a license.In rhode island if they do not. i was lied to when signed a contract and was told they had a licence in r.I. mass Conn, and New Hampshire.not true. that contract is null and void because I don't live in mass and your not supposed to take jobs in R.I if your not licensed or insured in that state..
They did a great job. Very professional and on time. Respnded quickly as well. Highly recommend
Robert and team did an excellent job installing a new range hood and dryer vent. Highly professional and detailed.
Very professional and responsive.
I recently reached out for advice on installing a ceiling exhaust fan, and I couldn’t have been more grateful for the support I received. Not only did this guy send me a detailed video demonstrating the installation process, but he took the time to walk me through each step, empowering me to tackle the project on my own without any financial burden. His kindness was palpable; he seemed like a genuine person, almost like a dad who simply wanted to lend a hand to someone in need. As a single person taking on home repairs by myself, his willingness to help made a real difference. I truly appreciate his generosity and expertise. If I ever run into more issues at home, he's the first person I would turn to. It’s comforting to know there are people like him out there—real supporters who understand what it’s like to navigate challenges alone. Thank you for your kindness!
The team was great - very kind and professional (I didnt even have to ask them to cover their shoes). I've had many people come check out our heating system and our laundry exhaust. No one was able to fix them and always pushed me in obscure directions. They were clear and efficient and both are working great. I would easily hire them again. I'll also add that I had some extra issues I brought up and they ended up just fixing them on the spot (e.g., leaky spigot).
We highly recommend prime build, and comfort, the crew was on time punctual and did a fantastic job getting our damper installed. The team also reviewed our boiler system and has been able to identify areas that need to be fixed and started working on quotes. We will absolutely have them back for that job!
The assessment was done by the team and we didn’t proceed with the work so only paid for the visit.
They fixed our bathroom exhaust fans. They now vent with a rigid pipe, so it is easier to clean! Awesome!
Was very responsive and got it done in time. Also reasonably priced.
I used Prime for a range hood vent work and hood installation. They did a very good and neat job, were very responsive, provided great price and were on time. Will definitely recommend them
Prime came and solved my problem on the same day. I needed ductwork in the attic repaired, and they fixed it for a very fair price. I’ll reach out to them again the next time I need help.
prompt communication, a fair quote, and high quality work done within 24 hours
Services
PRIME BUILD & COMFORT★ 4.9
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