Great Service! He contacted me within minutes and came within 2 hours. He had to come back because a part was needed. I will definitely hire him again!
Prime Lux Appliance Repair
- 344 hires
- 87 similar jobs done nearby
- Based in Lawrenceville, GA
- 2 years in business
- 1 employee
- Responds in about 5 minutes
- Background checked
About Prime Lux Appliance Repair
Prime Lux Appliance Repair provides fast, reliable, and professional repair services for refrigerators, ice maker,washers, dryers, dishwashers, ovens, dryer vent cleaning and microwaves. We offer honest diagnostics, upfront pricing, and a 90-day warranty on all repairs, so customers feel confident and protected. Same-day and next-day service is available. We focus on clean workmanship, clear communication, and complete customer satisfaction. Our goal is to fix the problem right the first time and make the repair process easy and stress-free.
Reviews
Straight forward. Gave a price. Was the best price. Replaced the inner tube and did what they said they would.
I will rehire him for next project He’s very good
Outstanding job, very professional and attentive. Will be using again
Price was a more than quoted but he found other issues and fixed it
Had a great experience with Joe. He explained the process, kept me in the loop and was very responsive. Fixed my two burners for a fair price. I highly recommend his services.
Joe was patient and very professional. Price was reasonable. He made everything easy to understand. I definitely would recommend him to friends and family.
The repairman was quite kind, informative, and fixed my issue fairly quickly.
I contacted them on Tuesday evening and they quickly responded and showed up the following day
The work was expedient. I felt it was a slight bit costly but to have my fridge working for the next 10 years, it was worth it. Tech was very honest and came when scheduled.
He was very knowledgeable and resolved the problem with ease. He went the extra mile and provided information on how to maintain my appliance to prevent a reoccurrence of the issue.
Amazing customer service and diagnostics. Also very reasonable prices !
Had a great experience, he took the time to assess what was the issue and provided feedback as he verified and identified any problems. Put items back in place and made sure they were level. Highly recommended.
Unfortunately, we were very disappointed with the cost of this service. We were charged $518 to replace the refrigerator damper, and the technician also stated that he turned on the ice maker. Based on our research afterward, the amount charged appears to be significantly higher than what is typically charged for this type of repair. We understand that professional service includes labor, experience, and a service call, and we are absolutely willing to pay a fair price for quality work. However, we do not feel that the work performed justified a $518 charge, especially considering that turning on the ice maker was a very simple task. We wish the pricing had been more transparent and reasonable. Once he turned on the ice maker and left, he stated it was 345 which is the first invoice provided. If we would have known this beforehand, we wouldn't had proceeded with the service as this is far from what we could have afforded. Customers should be provided with a clear breakdown of the part, labor, and any additional fees before agreeing to a repair. We are sharing this review so other customers can do their research and compare pricing before proceeding with similar services, definitely do you research and explore options.