We scheduled an appointment to have our deck and railings powered washed. The guys that came out were very nice, however, they stated the job would be more than double of what our starting quote was. I provided the square footage and pictures of our deck during the quoting process. Needless to say the job was not completed as we weren't prepared to move forward with the starting price provided day of. A more realistic starting quote should have been provided. I feel I was just given an initial quote to win the job. This was a total waste of all our time.
Prime Time Window & Gutter Cleaning, Inc.
In high demand
- 1,538 hires
- Based in Chicago, IL
- 30 years in business
- 45 employees
- Background checked
About Prime Time Window & Gutter Cleaning, Inc.
Prime Time Window & Gutter Cleaning, Inc. is a family-owned exterior cleaning company serving Chicagoland, NW Indiana and Southern Wisconsin since 1996. It provides residential and commercial window cleaning, gutter cleaning, gutter guard installation and power washing, and has cleaned more than 150,000 homes.
Reviews
Reached out with an urgent request. Was told a tech could come out the next day to gauge job and quote; tech no showed. Was rescheduled for the next morning, no showed again. Got a notification for an appt the following day but I was never made aware it was postponed. Definitely wouldn’t suggest for last minute jobs.
I was pleasantly surprised with the power washing. All the things they claimed after how the home would look after a power wash were accurate. Would hire them again in a heartbeat.
I called and the scheduler indicated that the estimator would be at the building on Tuesday June 2 between 1-5. I explained I would have to leave by 5. At 4;45 I contacted the company and he stated that someone will be out shortly and I could leave. He also stated the proposal would be in my inbox Wednesday, June 3 first thing in am. Estimator called at 12:30 pm yesterday stating he would be out to complete the estimate. I still do not have the estimate
Amir and team was superb. I will hire them back for all my needs. Great company to check out
this company used an AI to talk to me. When I requested a live person they contacted me for window that already passed. 'they asked for my address and email. They sent me a better time but theynever showed up or responded to my text as the time window passed.
I called their 800# and cancelled on Friday, but they still showed up for the job on Monday. It felt like they wanted the job no matter the owners' preference. I will not hire them in the future.
Pretty sure this was a scam
I Hired them to re-attach Gutters in my house and they were very reasonably priced and did good quality job !
Job well done
Super fast service and did exactly what they were hired for.
Excellent service
Yuri was fantastic. He’s a hard worker, takes time to explain things, and knows what he’s doing. He was able to unclog our downspouts and cleaned our gutters. I strongly recommend this company and Yuri
The work was done very professional will be calling them again for other projects.
This was my very first time as a homeowner seeking out a company to clean my gutters. I was impressed with Prime Time being able to accommodate me on the same day of contact. There were details that I failed to communicate with the company and some information was not shared with me on their behalf. However, I was satisfied with the overall experience. I look forward to doing business with them again.
Cleaning crew showed up on time and did a thorough job.
Excellent job. Jose is the best! I definitely will use this company for more project. From initial contact to the finished product, they were professional and true to their estimate. Great quality of work.
Very quick response. Jose was AWESOME. Job done with excellence and professionalism
I’m so disappointed I reached out to see if they can remove these driveway stains and they said yes for 200$ great they arrive today at my unit and my tenants inform me that the tech told them that he would be using dawn soap and that the guy told him he’s gonna try to remove it and wasn’t to sure if he could. At that point my tenants called me and we cancelled the job. So the tech never worked on my driveway! Then the company messaged me threatening me for sharing my experience which I think is absurd.
These guys were prompt, up front with pricing which was very reasonable for the level of work and professionalism. The guy finished the work in less than 8 business hours and arrived during his service window. I sent him pics of the damages and he quickly let me know what he could do and cleaned the gutters as well. Finding someone good that wasn’t haggling me on the price only to do a crap show of a job was definitely essential. The storm that hit chicago that Monday truly damaged some key areas of our gutters but they quickly fixed and restored this. I truly appreciate this company for all of their hard work in less than 4 days turnaround time. They’ve got a return customer in us for sure! Sharing some before and after pics for your review.
Services
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Prime Time Window & Gutter Cleaning, Inc.★ 4.0
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