Technician was very helpful, clear on the work he was doing, and got our print quality back.
Printer Resolutions
In high demand
- 313 hires
- 7 similar jobs done nearby
- Based in Sterling, VA
- 32 years in business
- 1 employee
- Responds in about 3 hours
- Background checked
About Printer Resolutions
I was a senior printer technician for a company called Mid Atlantic Telesis during the 1980s they were a large company that repaired HP and Canon printers as well as multifunctional machines. They also were a cartridge recycling company. I learned a lot from this company (all my basic skills). Then I worked for a Xerox repair company called Leesburg Office supply. My work stands out because I'm proud of it. I will not leave a customer in question. There are a lot of certified techs that lack the talent and true ability to repair the machines correctly. It takes skill and experience, and I have both. I always test my work before leaving it. Nothing is worse than paying for something that is still broken. Quality is important to me. Quality and experience is what the customer needs. Too many times customers have told me about people they have hired that did not do the job right. This is wrong and its not professional. Technicians need to Know the machines they are working on. Technology is the key in this business . I like being the one who helps . People can become really upset when a machine starts jamming on them , They may be trying to meet a deadline and need someone fast. That's where I come in. I know how to fix broken copiers and printers. They can rest assured that if it can be fixed , I will fix it . It's my job ! I enjoy seeing the relief on the faces when a job is complete. I take my job personal and try to do my best at it . I also try to keep up to par with the latest technology. Technology is the key in this buisness !
Reviews
I cannot say enough good things about Phillip! He is now my go to for all things printer. He should be yours too!!!
He showed up on time, walked me through the possible issues and helped me order the parts that are needed, all at a reasonable price.
Phillip provided an excellent service repairing my printer.
He was professional and worked hard to diagnose the problem. Although he wasn't able to fix the problem, he was very professional .
Problem seems to be an old Hewlett Packard issue that was not worth fixing. Got a temporary fix but a new printer is in the future.
Pro was responsive and professional. He was thorough in his examination of my printer and gave solid advice on how to avoid future trouble.
Phillip was very good and professional. Printer now works great!!!
Philip had a very difficult job disassembling to uncover a part and fixing and reassembling my laser printer. Very tedious but he got it working and we did several tests to make sure it worked. Then he offered to come back to put in another maintenance piece that I had to order at no charge. Reasonable price. Very good guy.
The man who called me quoted a price that I couldn't afford. My problem was minimal (paper jam) and he understood that I couldn't pay for a house call so he gave me some advice over the phone. I was able to clear the paper jam and was so grateful for his honesty, expertise, and willingness to help out an old lady over the phone. I was so happy with his helpfulness.
Services
Printer Resolutions★ 4.9
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