Very professional on time and explained and made sure l understood what would be done
Pro Builders Group & Ky Logistics
- 143 hires
- Based in Louisville, KY
- 14 years in business
- 10 employees
- Background checked
About Pro Builders Group & Ky Logistics
Our focus is quality. I never cut corners,even when it’s more expensive. Some of my competitors are cheaper, but I will take the time to make sure you ‘re 100% happy. We are the only representative dealer of Onyx bathrooms collection in the Louisville area .
Reviews
William sachez was savvy in fixing my shower valve .
The pro I dealt with walked the site with me and helped me determine the most effective layout of my addition. He sat and talked the details out and provided me with a detailed sketch and a few detailed cost estimates based on a few scenarios. I would highly recommend this company from my experiences during the first site visit.
Great quality work and entire project was sequenced well - work progressed quickly with no delays!
they are a the worst contractor I ever dealt with .they should not be able to rip anyone else off poorly done job cheap material and no respect for home owners
I’m amazed that Frank and his team could make our old, weathered bathroom look presentable again. They exceeded our expectations as the bath looks amazing and they did it in two days! The guys were very kind and professional, which was a bonus. We will definitely be calling on Pro Builders for future projects and I highly recommend them to anyone in need of a bathroom remodel!
I hired Pro Builders Group to finish our 900 sqft unfinished basement. The project started on time, but it did take a little longer than I was told to complete, but we are very happy with the results. I would definitely recommend and will contact them for future projects.
This contractor scheduled a time to view scope of work & never showed up. They didn’t bother to call ahead to indicate they would not show up as communicated neither bother to call for explanation of “no call no show”. I guess when you’re covered up with jobs you can afford to let some slip by with no courtesy calls!
We are very happy with our new basement bathroom. The quality of work is very good. The workmen from Pro Builders were professional, respectful, and very friendly. We have already recommended them to friends. My only complaint was on communication as to when they would show up to do the work.
We totally love our new living space. We explained what we were looking for and they had all the right ideas and more. All of their suggestions were things we hadn't considered but made sense. Frank was great to work with and his crews know their crafts. We are so happy with final product.
Frank and his team were very responsive to get us a quote and start on our project. They also worked with us to minimize cost and allowed us to do simpler parts of the project alongside his team, with tasks we could handle (painting, carpet removal, flooring) which made it more affordable for us. We had some issues with ordering cabinets (out f of stock, then the wrong ones delivered) HOWEVER, Frank was exceptionally responsive, personally came to the house to figure out a solution and reordered the correct cabinets, and installed everything as planned. I felt terrible texting him at 9 pm on a Friday night, but he was easy to get a hold of, which we greatly appreciated. We are absolutely thrilled with our new basement bar, it has made such a difference in our home and entertainment space and we are so glad we did the project. The floating shelves we ordered from another company, which required electrical work to install, and Frank’s team did so, flawlessly.
The estimator that came out just had poor communication skills. Seemed fairly rude to both my wife and I. On top of that we said we were replacing our toilet to which he responded that it was fine and they’d just roll out the vinyl on top of our existing tile floors and cut the vinyl around the toilet instead of removing the toilet. This was all after I said we would prefer to replace the existing tile with new tile. Then when I asked about how the pricing was done and allowances for flooring, he just told us it’s all on the paper and left. We were looking to do a whole bathroom remodel but since we read multiple great reviews but we will not be using them.
We’re very pleased with our two bathroom remodels. The teams was always professional and we were constantly amazed with the quality of the work. Communication was good most of the time and honestly our work timed out in one of the lingers and worst winter storms in a long time here. The team did their best to battle snow and ice to get here and keep the project going and done. See our before and mostly after pictures! We’re very happy with the results. The things left to do on both are on us: wallpaper and installing some fixtures too. In summary, we loved the work and how it’s turned out! So much so we plan to invite this team to bid on some of our other projects! If you have the opportunity to have them for your project, you will not be disappointed!
I don’t know about their work quality, but the communication with them to even get an estimate has been abysmal. If someone is so poor in communication before the work has even started, I can’t imagine how they will be after. Pass.
Helped me immediately with hanging a door by sending a worker out to my house despite my needs not being a full bathroom remodel. Reached out to me immediately and set everything up. The guy who came out was fast, professional and did a great job!
Super knowledgeable and helped me plan my project. Great designer!
Charles was very responsive and professional. I would definitely recommend Pro Builders to my friends
We had a great experience with a great team. Would recommend.
Great team great work
After completing my Vaulted Ceiling to Attic conversion. I hired Pro-Builders Group to paint my living room, stairwell (vaulted ceilings) and landing. They did a fabulous job. There was a slight delay due to the custom color I wanted. Frank was very courteous and made a special trip to my house to get the paint sample to be color matched. The walls look fantastic, and the cuts are razor sharp even with a popcorn ceiling.
Services
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