Fast response, clear communication, and excellent service. They were able to start treatment during my initial visit and explained everything in a way that was easy to understand. No pushy sales tactics or gimmicks, just straightforward, professional care. Highly recommended.
Pro Defense Pest Control LLC
Great valueLicensed
- 352 hires
- 2 similar jobs done nearby
- Based in San Antonio, TX
- 16 years in business
- 10 employees
- Responds in about 55 minutes
- Background checked
- License verified
About Pro Defense Pest Control LLC
Pro Defense Pest Control is a residential and commercial pest control company dedicated to providing top-notch pest control services. We have over 15 years of experience in the pest control industry and specialize in providing a comprehensive and customized approach to pest control that includes everything from prevention to elimination and treatment of both existing and potential infestations. Our team of experienced technicians takes pride in offering eco-friendly, safe, and effective pest control solutions for all types of pests. We service both residential and commercial clients, so whether you have a small or large room, Pro Defense Pest Control has the expertise and technology to help you keep your home or business pest-free.
Reviews
Ontime and very pleasant to talk with all the questions but pricy
Happy with the experience. Respectful, professional technician did a thorough job. Fair price and while I appreciated the option for a one-time treatment, I went with the 3-month program as it was aa good value.
very good team! appreciate their promptness and flexibility with schedules. all around the entire team is respectful and very professional. thankful I switched companies to this team!
Very responsive and professional
On June 28, I hired Pro Defense after we heard what we believed was a raccoon in our attic. They responded quickly, which I appreciated. They came out, installed a trap and camera, and while they were there they found roof damage they said was likely caused by the raccoon, along with a couple of potential entry points. The plan was straightforward: leave the trap and camera in place for about a week to determine whether anything was still in the attic, then return to remove the equipment and seal the entry points they had identified. I paid approximately $200 for the trap and camera setup. Today is July 22, and the trap is still sitting in my attic with an extension cord hanging from my ceiling. I have not received a single follow-up call, visit, or update. Since it became clear they weren't coming back, I hired someone else to repair the roof and address the entry points. At this point, I'll be taking their trap down myself next week and leaving it outside for them to pick up. They clearly aren't concerned about retrieving it, and I'm tired of looking at an extension cord hanging from my ceiling. Based on my experience, I would not recommend Pro Defense. They responded quickly to the initial call, but after that the communication and follow-through completely disappeared. In the end, I paid a couple hundred dollars to store their equipment in my attic. Save yourself the frustration and hire someone else.
The techs were professional and kind. I like how the company was able to do a one time service, many of the companies I reached out to were trying to lovk me into a multi month contract.
Problem is not solved, but rhe correct steps have been taken for long term plan.
Easy to communicate. Were on time for the appointment.
I was quoted a fair price, treated with professionalism. Brittain went above and beyond with customer service and Damien provided a thorough inspection and treatment. Overall, highly recommend for what I consider A stressful situation.
Went the exra distance to make sure thejob was done right.
I’ve been having issues with beehives, gnats, & spiders for the past few months now & had been looking for a reliable pest control service. Pro Defense Pest Control responding the same day an inquiry was sent to them & very informative. The gentleman that provided the service was very professional & informative. Thank you all for the service. I highly recommend booking your next pest service with Pro defense!
They came and gave me a free estimate but I went with another provider.
Very professional
Failed to follow up and did not come at agreed time/appt. No comms
I had a big rat problem in my house. After having a few companies out, I decided to go with Pro Defense and am happy I did. After a few weeks the rats are all gone. They're very responsive and explained everything very well.
No communication.
Some of the best people I e encountered during this lifetime. They were so responsive and caring in regards to our situation and just so willing to help. Cannot recommend Pro Defense enough! You won’t be disappointed!
From start to finish the Pro Defense Team demonstrated professional service for termite treatment. Kyle, co- owner explained the process thoroughly, answered my gazilion questions, was timely and responsive. Scheduling was a breeze and within a reasonable timeframe to meet my scheduling needs. The technician arrived on time and was respectful of my home by removing shoes upon entering without being asked. He answered my questions with patience, as well. Price for service was also within my budget. Highly recommend Pro Defense for your termite treatment needs.
Amazing service.
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Pro Defense Pest Control LLC★ 4.8
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