Original Review: The technician did not speak English or understand what I said to him. He did not run diagnostics to determine the root cause. He took pictures, opened and closed the fridge and freezer doors and then quoted me that the motor needed replacing and that I needed maintenance done on the drain line. So I asked him to email me the quote and he said he would after I paid the service fee. I paid the service fee and he did not send the quote. Updated Review: I called the company and they refunded me my service fee. I appreciate their efforts to fix this.
ProFix Appliance Service
- 158 hires
- Based in Tampa, FL
- 6 years in business
- 5 employees
- Responds in about 5 minutes
- Background checked
About ProFix Appliance Service
At ProFix Appliance Service, we take pride in providing fast, honest, and professional appliance repairs across Florida. With years of hands-on experience, we’ve built a reputation for getting the job done right the first time. We treat every home like our own and every customer like family. Whether it’s a refrigerator, washer, dryer, oven, cooktop, microwave, dishwasher, or any other household appliance — we’ll fix it efficiently and always explain what went wrong in simple terms. We care about your comfort and your time, and that’s what makes us stand out
Reviews
Great customer service. Advised me of the issue throughout the entire process. Would recommend.
They said they do not have the parts and they did not fix the issue. $59 went waste
I’m disappointed with the service I received. The technician only looked at my unit and immediately said it was a sensor without testing anything. He never checked whether the sensor or float was getting power or performed any diagnostics to confirm the issue. I was then told the part comes from China and now there’s no replacement available anywhere, yet I still paid $60 for what felt like a visual inspection. I was expecting a proper diagnosis before being charged. Honestly, I feel like this was predatory and a quick money grab. And on top of that, the gentleman Jeff that you speak to on the phone he’s gonna send it out to some technician that he has in the area that doesn’t work for him buyer beware.
Assessed and determined it was the compressor. He was kind of hard to understand but recommended I contact the manufacturer to get the compressor replaced as it should be under warranty
$200 for 37 minutes and problem not fixed. Not even a receipt for visit.. could not communicate with tech
showed up in a personal vehicle, no indication who he worked for. smelled horrible, had me gagging. quoted me well over what I had been quoted by his company. told me it would take week to get parts. or at least that's what I got out of the limited English. do not recommend. paid the service call fed and called LG while I was writing the check.
Did a great job , diagnosed correctly and a quick fix
He didn’t tell me what was broken and why just that he needed a $400 part. No communication
The assigned tech diagnosed the dishwashers issue, was very thorough and completed the task quickly. I highly recommend him.
Services
ProFix Appliance Service★ 4.5
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