we live in apartment and the A/C located inside celling, technician told me he needs to ripping down the celling to have access to the fan motor. the issue was from main board which was accessible without ripping down anything.
Promax Service Group
Licensed
- 235 hires
- Based in Santa Clara, CA
- 2 years in business
- 10 employees
- Background checked
- License verified
About Promax Service Group
Promax Service Group is licensed and certified Mitsubishi Electric Diamond Elite Contractor and Bryant Premier Dealer serving the Bay Area—including San Jose, Fremont, Santa Clara, Mountain View, Sunnyvale, Cupertino, Menlo Park, Los Gatos, Los Altos, Palo Alto, and Redwood City. We specialize in expert HVAC installations, efficient HVAC maintenance, and reliable HVAC repair for homes and businesses. Looking for “HVAC repair near me” or “emergency HVAC repair Bay Area”? Our certified technicians deliver same-day response, transparent pricing, and lasting results. Rebates and financing options are available.
Reviews
Patient, polite, honest, quality work. What else can one ask for?!
ProMax replaced old furnace and air-conditioning unit with a new 4 head mini-split system. Slava did initial evaluation and estimate, he was very knowledgeable, experienced and was spot on on how linesets and other communications should be routed. Installation took about 2 days and was very clean and professional. I will highly recommend for any HVAC needs.
I had an airconditioning malfunctionThe Promax Pro happened to be in my area when I reached out. He was at my house within an hour, diagnosed and quoted on the spot, and was able to do the repair immediately. Super friendly, professional, fast, and reasonably priced - what a great experience. Thank you!
The technicians were prompt, knowledgeable, and quickly diagnosed the issue. The repair was done efficiently, and the unit is running smoothly now.
They really are an excellent company and helped me out with a problem.
On time. Chest communication, professional behavior with value. Perfect combo
I wanted to check all 5 terms to cover Promax services to also include work quality and professionalism. Max was awesome on all levels. He was prompt for the 2 days it took him to complete the installation of 3 smart light switches that required him to rewire all 3 switches. He stayed late to get it done right and even changed out another switch in our garage that did not work after he changed the 3 switches and did not charge us for this. I will certainly use him again. Highly recommend him!
Installed a brand new HVAC system in a day and a half. They did great work, great communication and amazing value!
I submitted a request yesterday evening just before 7 pm about a few light switches I’d tried to replace before discovering a nasty mess of wiring I couldn’t fix or put back as it was (first two photos). Promax reached out before I’d received the confirmation email from Thumbtack about my request and was able to be out the following morning (this morning) from 9-11 am. Max T. was right on time, very pleasant and professional, and sorted that monstrosity of wires out by 10 am (last two photos; ignore any dirt on the old covers). Everything’s working perfectly, and no more buzzy lightbulbs (the reason I pulled the dimmer switches in the first place)! I highly recommend and would absolutely book again. Thank you, Max!
We found ProMax through Thumbtack to install a level 2 EV charger and additional outlets for our our bathrooms. I went back and forth with Nick on Thumbtack about job scope, availability, and materials required. He was incredibly patient, accommodating, and responsive with our questions and our schedules, suggesting to us that this would be a reliable contracting company. Max came out right away that same weekend to start the job. It was a half-day effort to due the small spaces in our bathroom, along with Max needed to run a ton of wiring from our panel in the back of the house, into the crawl space, and out to our garage where the charger was ultimately installed. He was incredibly clean and respectful of our house and the job we wanted. He brought all the equipment required (we’ve had many contractors come half prepared with tools; also, look at how organized his truck is), walked us through all the steps required for installation, and reconfirmed with us throughout the job that the outlets were installed exactly where we wanted. Moreover, the cleanup process afterwards was impeccable as he wiped down the floors where he worked inside our house and vacuumed the outside where there was drilling/cutting. Would highly recommend Max and his team, who are responsive, accommodating, and thorough in their work. We’ll be contacting Max when we are ready to do our HVAC/duct work in the attic.
Services
Promax Service Group★ 5.0
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