Prometey Inc

Top ProExceptional 5.0(275)
  • 656 hires
  • Based in Brooklyn, NY
  • 10 years in business
  • 6 employees
  • Responds in about 15 minutes
  • Background checked

About Prometey Inc

We believe the best customer experience is simple, smooth, and stress‑free. With 10 years in business and a small, reliable team of 6, we specialize in fitness equipment repair, assembly, and moving services. Whether you’re setting up a new home gym, relocating heavy machines, or need your existing equipment working like new, we handle the hard work so you don’t have to. Our focus is on clear communication, careful handling of your equipment, and completing every job efficiently and correctly the first time. Tell us what you need help with, and we’ll take it from there.

Reviews

Thumbtack customerOct 2026

Alex came fixed my threadmill in an hour.Good price and man very professional.

Jen C.Oct 2026

Alex was great! He responded to all of my messages. He was early and efficient

Joseph W.Oct 2026

The overall experience was great! Alex was on time, knowledgeable, and able to complete the service in a very short period of time. I will absolutely be a repeat customer.

Thumbtack customerOct 2026

Alex was incredibly knowledgeable in treadmill repairing and fixed my treadmill promptly. Highly recommend!

Thumbtack customerOct 2026

Alex fixed my bike instead of buying a new one, saved me money. Thank you

Thumbtack customerOct 2026

Excellent Work came on time. Did his job and left definitely will use him again.

Andrew V.Sep 2026

Work was done and repaired as we agreed upon. Alex was on time, explained what had to be done and answered my questions.

Thumbtack customerSep 2026

Alex did a great job disassembling my elliptical. A real pro.

Bojidar K.Aug 2026

Alex is a rare find-they don't make them like him anymore

Thumbtack customerAug 2026

Alex was so responsive, honest and helpful. I look forward to working with him in the future. Job well done thank you so much 🙏🏽

Thumbtack customerAug 2026

Came on time and was very kind and professional. Helped me understand how to do basic maintenance on my equipment. Would definitely hire again if another issue arises.

Thumbtack customerAug 2026

I was extremely satisfied and pleased with the work that was done for me. The professional showed patience, & worked expeditiously to get the equipment assembled properly and with care & management.

Theresa B.Jun 2026

Alex was such a joy to work with. He arrived promptly and masterfully assembled my mom’s recumbent bike. Would hire him again and again.

Anne v.Jun 2026

Everything about working with Alex was easy and professional. He was accommodating to my schedule, arrived promptly, and got right to work. The first thing he did was take off his shoes to avoid soiling my rug, which I greatly appreciated. He worked quickly, neatly, and did an excellent job putting my rowing machine together. I would not hesitate to recommend him to others.

Phelan K.May 2026

Our tech was great and quick! Easy to book, and was polite.

Prasanna P.May 2026

Very professional and a gentleman. Took the time to assemble a recumbent bike. And assisted in keeping it at the spot needed. Satisfied with the services provided.

Thumbtack customerJan 2026

excellent experience assembling ou NordicTrack treadmill, highly professional

Cynthia G.Nov 2023

Alex did an excellent job putting my new exercise bike together. He took it from the box to assembled in less than an hour!

Fabrizio F.Mar 2023

We were in a real bind at the last minute. Another vendor had promised to come and help us disassemble and reassemble, some gym equipment that we had purchased, including treadmills, an elliptical machine, and a recumbent bike. I found Alex at the last minute, literally an hour before the delivery. He sounded confident, knowledgeable, and told me he would show up within an hour. He did. He brought his tools, knew his way around the machines, and took charge of the situation. he helped us disassemble all the machines so that we could get them into our building, and then reassembled all of them. He is personable, efficient, and I would highly recommend him. As a matter fact, we would not hesitate to give him a maintenance contract if he’s available.

Robin T.Aug 2022

The technician Alex was very professional and did the job in a timely manner. I would recommend him and use him again.

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Prometey Inc★ 5.0
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